The newest iPhone 14 Pro appears to have a glitch as people share videos of loud and unusual challenges.
The main lens of the phone’s rear camera can be seen shaking and making a rattling noise when users open the camera on social media apps like Snapchat and TikTok.
YouTuber Luke Miani shared a video of the iPhone 14 Pro’s problem in a tweet saying, “So uh, we’re having some issues with the 14 Pro Max camera.”
So uh, we’re having some issues with the 14 Pro Max camera pic.twitter.com/7HH1wLFjdF
— Luke Miani (@LukeMiani) September 16, 2022
In the video, Miani has Snapchat open, and the camera seems to be unfocused. Then, the phone starts making a rattling noise, and Miani tries to show the phone’s lens shaking.
“Oh, sir, you are in for an Apple Store visit,” someone in the video said. In a YouTube video, Miani said he went back to the Apple Store where he bought the phone and exchanged his for a new one.
Apple did not immediately respond to Insider’s request for comment ahead of publication.
Another tech content creator called Naaackers also shared a video on Twitter of the phone’s camera shaking and making the the rattling noise with TikTok’s camera open. As soon as he closes out of the app, the noise stops.
Well I found my first iPhone 14 Pro Max bug… 😂😂 pic.twitter.com/WhuOrcqdph
— Naaackers (@Naaackers) September 17, 2022
Other users on Reddit and TikTok shared similar videos of the iPhone 14 Pro bug.
According to MacRumors, the camera issue doesn’t seem to affect the iPhone’s built-in Camera app. However, in Miani’s YouTube video, he said the lens stopped focusing as he used it more, and eventually stopped focusing in the Camera app.
It’s not unusual for newly launched smartphones to run into some bugs. Apple’s smartphones go through rigorous quality testing before going into production, bugs usually can be fixed quickly with a software update — it’s rare for any issues to be permanent.
MacRumors speculates that a stabilizer in the phone’s main lens could have a software bug. If it is, the website sad a solution could arrive in the beta software update iOS 16.1.