After scheduled flights from the US were delayed for several hours, British Airways issued an apology.
The airline reported that a technical problem with its third-party flight planning supplier was urgently under investigation.
BA travellers have mentioned spending hours in lines at airports.
The airline apologised for any inconvenience caused to its customers’ plans and said it tried to get planes out of the gate as quickly as possible.
Passengers have taken to Twitter to report waiting at John F. Kennedy International Airport for more than three hours.
Others said they had been sitting on planes parked on runways for hours, before being moved back to the airport.
In a statement, British Airways said: “Our flights due to depart the USA tonight are currently delayed due to a technical issue with our third-party flight planning supplier, which we are urgently investigating.
“We’re sorry for any disruption this will cause to our customers’ plans, our aim is for these flights to depart as quickly as possible.”
Source: BBC.com