AT&T outage: Thousands report problems with US mobile carriers

There were problems with US mobile phone service all over the country on Thursday morning.

Downdetectorcom keeps track of when internet and phone service isn’t working. It found that many people reported problems with their service after 04:00 EST (09:00 GMT).

Tens of thousands of people have reported issues with AT&T hotspots in the south and east, according to Downdetector.

People are saying that their phones are showing an SOS message, which means they can’t make calls or use any services.

We don’t know why it happened. The BBC has asked several people for their opinion.

AT&T is replying to customer complaints online, but they have not admitted that there are widespread network problems yet.

Verizon, a network company, told the media that its network is working fine despite reports on Downdetector.

It seemed like customers were having problems reaching people from another company and were complaining about it.

T-Mobile said its network is working fine and some customers might have trouble making calls to other networks.

Some customers of Cricket Wireless, UScellular and Consumer Cellular are having problems too.

People are having trouble making calls, sending texts, and using the internet. Many people are saying they have no service or no signal at all.

Downdetector’s map shows that big cities like Los Angeles, Chicago, Houston, and Atlanta are having the most problems with their service.

Some areas don’t have 911 emergency service. Use a landline, social media, or a cell phone from a different company for help in an emergency.