WhatsApp is constantly working on adding and improving its features to provide quality service. On this occasion, it seeks to return to an ease that it had been used to offer.
This is the help or technical support assistant that enables users to communicate with a representative who can give them a hand in the event of problems in the operation of the application. However, and for now, it will not be available to all people.
This WhatsApp technical support can be accessed by users who have the beta or trial version. In the case of devices with Android operating system, it is version 2.22.3.5; while on iOS, it is at version 22.2.72. It is not a very old function, but it knew how to be until last year, when it disappeared.
However, those who have this application format available can access this service by simply going to the “Settings†section; then “Helpâ€, and finally select “Contact usâ€. In this way, people can interact through a chat room with an assistant who will help you solve a problem.
It should be noted that these conversations have a green sign that identifies it as an official WhatsApp service. Problems that can be reported include everything from malfunctions to scams.
Source: 24 News