Telecel Ghana, a mobile network operator, has announced its intention to refund customers for data bundles that expired unused during the recent internet outage crisis.
In a statement released on Tuesday, March 19, Telecel informed subscribers that it has successfully restored 100% of its internet capacity, and services are now fully operational.
The notice, shared on Telecel’s social media platforms, expressed gratitude for the patience and understanding of customers during the period of internet service disruptions.
The commitment to refund unused data bundles comes as a relief to Telecel users who were affected by the recent intermittent outages caused by a cable fault in the region.
On Thursday, March 14, the SEACOM submarine cable, which connects Africa, Europe, and Asia, experienced a break, leading to internet performance issues in several African countries that depend on the cable for international connectivity.
