Tag: Qatar Airways

  • 12 individuals injured after turbulence occurs on Qatar Airways flight to Dublin

    12 individuals injured after turbulence occurs on Qatar Airways flight to Dublin

    Twelve people got hurt when a plane from Qatar Airways traveling from Doha to Dublin had turbulence on Sunday, said airport officials. Eight people who were hurt had to go to the hospital.

    Dublin Airport reported that flight QR017, a Boeing 787 Dreamliner, landed safely as planned before 1 pm (1200 GMT).

    The plane was met by police and firefighters when it landed because six passengers and six crew members were in trouble. Telling about injuries after the plane shook while flying over Turkey.

    The airport checked all the passengers for injuries on the plane, and eight of them were taken to the hospital.

    Passenger Paul Mocc told Irish TV that he saw people hitting the ceiling and food and drinks flying around.

    Another person who was traveling, Emma Rose Power, said to RTE that after the shaking on the plane, the flight attendants had scratches and were putting ice on their faces. There was a girl with a sling on her arm.

    Qatar Airways said that a few passengers and crew got hurt on the flight, but their injuries are not serious and they are getting medical help now.

    It stated that the situation is being looked into by the company.

    Five days ago, a British man died from a suspected heart attack and many people were hurt when a Singapore Airlines flight from London experienced strong turbulence.

    Although deaths from turbulence are uncommon, many people have been injured over the years. Some weather experts and airplane experts say that there have been more reports of turbulence recently. They think that climate change might be making flying conditions worse.

  • Qatar Airways, Airbus reach amicable settlement in legal dispute

    Qatar Airways, Airbus reach amicable settlement in legal dispute

    Qatar Airways and Airbus have reached an amicable and mutually agreeable settlement in relation to their legal dispute over A350 surface degradation and the grounding of A350 aircraft.

    According to a release by Qatar Airways, a repair project was now underway and both parties look forward to getting these aircraft safely back in the air.

    The details of the settlement, the release said, were confidential and the parties would now proceed to discontinue their legal claims.

    Meanwhile, the release noted that the settlement agreement was not an admission of liability for either party.

    “This agreement will enable Qatar Airways and Airbus to move forward and work together as partners,” the release said.

    Premium Lounge opening

    In a related development, Qatar Airways has re-opened its luxurious Premium Lounge at Paris-Charles de Gaulle Airport (CDG), complementing the airline’s triple daily flights, available for premium passengers and eligible one-world alliance partners.

    The Premium Lounge features all of the facilities and qualities of the airline’s premium product, including both The Brasserie and The Global Deli, prayer rooms, business centre, shower facilities, Wi-Fi and zoned seating for more than 200 guests. Far-reaching views of Paris and the Eiffel Tower contribute to a warm and relaxing atmosphere.

    Commenting on the airline’s latest Premium Lounge re-opening, Qatar Airways Group Chief Executive, Akbar Al Baker, stated: “This milestone illustrates our focus on continuous product enhancements. The re-opening of the Qatar Airways Premium Lounge at Paris-Charles de Gaulle Airport marks our fifth global lounge within our growing network. This further demonstrates our commitment to provide unparalleled services to our customers, especially in France.”

    At more than 1,000 square metres, the Qatar Airways Premium Lounge at Paris-Charles de Gaulle offers Qatar Airways First and Business Class passengers a sophisticated, modern and spacious environment in which to relax and commence their five-star journey experience.

    Catering to exceptional premium culinary standards, the lounge is equipped with a full kitchen for freshly-prepared à la carte orders, in addition to an existing buffet spread, offering an international menu from across the globe.

    Qatar Airways Paris Premium Lounge launched its operations in 2017 to serve the growing capacity of passengers travelling with the airline from Charles de Gaulle Airport.

    Presently, Qatar Airways operates 18 weekly flights to Paris, offering passengers with the ultimate connectivity to Skytrax’s World’s Best Airport, Hamad International Airport.

    Awards

    A multiple award-winning airline, Qatar Airways, was recently announced as the ‘Airline of the Year’ at the 2022 World Airline Awards, which is managed by the international air transport rating organisation, Skytrax.

    The airline continues to be synonymous with excellence having won the main prize for an unprecedented seventh time (2011, 2012, 2015, 2017, 2019, 2021 and 2022), while also being named ‘World’s Best Business Class’, ‘World’s Best Business Class Lounge Dining’ and ‘Best Airline in the Middle East’.

    Keynote

    Qatar Airways currently flies to more than 150 destinations worldwide, connecting through its Doha hub, Hamad International Airport, currently named the ‘Best Airport in the World” by Skytrax World Airport Awards 2022.

  • Qatar Airways, Airbus reach settlement in A350 legal case

    Qatar Airways, Airbus reach settlement in A350 legal case

    An “amicable settlement” ends a potentially damaging United Kingdom court trial and puts an end to a $2 billion dispute over the safety of Europe’s top long-haul jet.

    A long-running legal battle between Qatar Airways and Airbus over the safety of the A350 aircraft has been resolved.

    The settlement was “amicable and mutually agreeable,” according to a statement released jointly by the companies on Wednesday.

    The companies said in a statement, “A repair project is now underway and both parties look forward to getting these aircraft safely back in the air,’’ 

    The “amicable settlement” ends a $2bn row over the safety of Europe’s premier long-haul jet – an unprecedented public rift that led Airbus to revoke dozens of other jet orders from Qatar ahead of a scheduled June court trial.

    Qatar Airways grounded Airbus A350s over what it described as fuselages “degrading at an accelerated rate” in the long-range aircraft.

    The airline had raised questions about the A350s’ carbon composite fuselage, designed to make the twin-aisle aircraft lighter and cheaper to operate by burning less jet fuel.

    In December 2021, Qatar’s national carrier announced it was suing Airbus in London over what it described as the “accelerated surface degradation” of the wide-body A350.

    Cracks in the painted surface exposed gaps in a sublayer of A350 lightning protection, prompting its regulator to ground 29 of the jets. Airbus, based in Toulouse, France, has acknowledged quality flaws but insisted the jets are safe.

    The next month, Airbus terminated a multibillion-dollar order by Qatar Airways for 50 of its smaller single-aisle in-demand A321neo jets.

    The termination of the Airbus contract for its A321neos followed Qatar Airways’ refusal to take any more A350s until the problem was fixed.

    The details of the settlement are confidential. The companies said the deal was not an admission of liability by either party, both of which would drop their legal claims and “move forward and work together as partners”.

    French Finance Minister Bruno Le Maire welcomed the settlement.

    The planemaker also said it would reinstate all orders it revoked as part of the dispute, but the first of 50 A321neos would now be delivered in 2026, three years later than the airline said this was scheduled.

    The first of 23 undelivered A350s will be delivered this year, a spokesperson added.

  • The world’s best airline for 2022, Qatar Airways

    From COVID to chaos, it’s been another bumpy year for the aviation industry.
    In much of the northern hemisphere, the busy summer season was beset by delays and cancellations, while in the United States a new study this week found that airplane passenger satisfaction is declining across the board.
    Still, as we roll into the calmer travel months of September and October, there was cause of celebration in London on Friday, as the industry’s leaders gathered at the Langham Hotel for the Skytrax World Airline Awards 2022 — the first time the event had been held in person since 2019.
    Skytrax, a UK-based airline and airport review and ranking site, conducted more than 14 million customer surveys in more than 100 countries between September 2021 to August 2022 to find out the world’s current favorite airline.
    This year’s winner was no stranger to the podium. The newly crowned Qatar Airways has won the top prize a total of seven times since the awards were introduced in 1999.
    The Qatari flag-carrier also scooped up eight more gongs on Friday, including Best Business Class, Best Business Class Seat and Best Business Class Lounge Dining. That’s going to be a lot to bring back through hand luggage.
    Just two months ago, the carrier took the No.1 slot in AirlineRatings.com’s ranking of the world’s best airlines.
    Qatar Airways group chief executive, Akbar Al Baker, thanked his “incredible employees” for “their continued dedication and drive” and said that “to win these awards in the same year that we celebrate our 25th anniversary is even more rewarding.”
    Shortly after receiving the award, he told CNN Travel the secret of the airline’s sustained success was: “Consistent service, consistent product, consistent attention to passengers and absolute dedication from everyone that works in the airline.”

    A regular on "best of" lists, Emirates was No.3 in Skytrax's 2022 rankings.
    A regular on “best of” lists, Emirates was No.3 in Skytrax’s 2022 rankings. Adam Scheck/AP

    Singapore Airlines, the world’s new No. 2 carrier according to Skytrax’s survey, also won nine awards, including Best Cabin Staff, Best First Class, Best First Class Seat and Best First Class Catering.

    Ryanair’s surprise

    UAE flag-carrier Emirates was in third place, and was also awarded for Best Inflight Entertainment, Best Economy Class, Best Economy Class Catering and Best Premium Economy Class Seat.
    Japan’s ANA (All Nippon Airways) came in at No.4 and was also named World’s Cleanest Airline: no mean feat when two years of Covid-19 have meant customers are particularly mindful of hygiene and cleanliness standards. It won four more awards besides, including Best Airport Services.
    Australian airline Qantas came in fifth in the survey of more than 350 airlines, conducted in English, French, Spanish, Russian, Japanese and Chinese languages.
    Delta Air Lines was the leading airline in the US, winning six region-specific awards categories, while Turkish Airlines was the top carrier in Europe, taking home four awards including the highly competitive Best Airline in Europe title.
    In one of the biggest shake-ups of the day, Irish airline Ryanair — never afraid of courting controversy in its 37-year history — triumphed at the awards for the first time, claiming the crown for Best Low-Cost Airline in Europe.
    This success with customers must in large part be owed to it emerging this summer as one of the region’s more reliable airlines, canceling relatively few flights and even offering “rescue” flights in July and August to help people stranded by cancellations by their competitors.
    Albertine Murasira, a flight attendant for RwandAir, which won best airline staff service in Africa, said the award would encourage the carrier to further raise standards.
    As it’s an award for “best employees, this is a very big win for us,” she told CNN. “It’s going to encourage us to keep taking care of our passengers.”
    Edward Plaisted, Skytrax CEO, said that while the awards celebrated the best of aviation, the industry was still tackling the strain of Covid, staffing shortages and fuel price surges caused by the conflict in Ukraine.
    “All in all it’s not been the happiest times in many respects,” he told the ceremony audience.
    Airlines do not pay any entry or registration fee to be eligible for the awards and all costs of the survey and awards event are paid for by Skytrax. For the full list of winners, visit the Skytrax site.

    The world’s top 20 airlines in 2022, according to Skytrax

    1. Qatar Airways
    2. Singapore Airlines
    3. Emirates
    4. ANA (All Nippon Airways)
    5. Qantas Airways
    6. Japan Airlines
    7. Turkish Airlines
    8. Air France
    9. Korean Air
    10. Swiss International Air Lines
    11. British Airways
    12. Etihad Airways
    13. China Southern Airlines
    14. Hainan Airlines
    15. Lufthansa
    16. Cathay Pacific
    17. KLM
    18. EVA Air
    19. Virgin Atlantic
    20. Vistara

    Qantas is Australia's flag-carrier and No.5 on this year's list.
    Qantas is Australia’s flag-carrier and No.5 on this year’s list. Tino Plunert/dpa/picture-alliance/AP

    World’s Best Cabin Staff
    Singapore Airlines
    World’s Best Airline Cabin Cleanliness
    ANA All Nippon Airways
    World’s Best Independent Airport Lounge
    Plaza Premium
    World’s Best Business Class Lounge
    Virgin Atlantic
    World’s Best Leisure Airline
    SunExpress
    World’s Best Low-Cost Airline/Best Low-Cost Airline in Asia
    AirAsia
    Best Low-Cost Airline in Europe
    Ryanair
    Best Low-Cost Airline in North America
    Southwest Airlines
    Best Low-Cost Airline in Africa
    FlySafair
    World’s Best Long Haul Low-Cost Airline
    Scoot
    World’s Best in Class Airlines
    The World Best First Class Airline: Singapore Airlines
    The World’s Best Business Class Airline: Qatar Airways
    The World’s Best Premium Economy Class Airline: Virgin Atlantic
    The World’s Best Economy Class Airline: Emirates
    Source: CNN
  • Qatar Airways seeks $5bn compensation from blockading quartet

    Qatar Airways has launched international arbitration seeking at least $5bn from four Arab countries as compensation for blocking it from their airspace and removing it from their markets.

    Saudi Arabia, the United Arab Emirates, Bahrain and Egypt have essentially banned the airline since June 2017 when they cut all ties with Qatar and imposed an air, land and sea blockade on it over accusations of supporting “terrorism”. Doha denies the charges outright and says the quartet aims to infringe on its sovereignty.

    Qatar Airways said in a statement on Wednesday the measures specifically targeted the carrier with the aim of closing its operations in the four countries, destroying the value of its investments and causing widespread damage to its global operations.

    “The decision by the blockading states to prevent Qatar Airways from operating in their countries and flying over their airspace is a clear breach of civil aviation conventions and several binding agreements they are signatories to,” Akbar al-Baker, Qatar Airways CEO, said.

    “After more than three years of efforts to resolve the crisis amicably through dialogue yielded no results, we have taken the decision to issue Notices of Arbitration and pursue all legal remedies to protect our rights and secure full compensation for the violations,” he added.

    “The blockading states must be held accountable for their illegal actions in the aviation sector, which includes a failure to comply with their obligations under bilateral agreements, multilateral agreements and international law.”

    The airline said it was seeking damages through four investment arbitration under three treaties, including the Arab Investment Agreement.

    The move comes after Qatar last week won a procedural dispute before the United Nations’ top court, which allowed the International Civil Aviation Organization to rule in a case Doha brought before it over the blockade.

    Qatar welcomed the July 14 ruling by the International Court of Justice, saying it would lead the blockading countries to “face justice” for violating international aviation rules.

    A number of efforts to end the crisis, mediated by Kuwait, have so far failed to resolve it.

    Source: aljazeera.com

  • Qatar Airways force passengers to wear face shields, in Economy

    Qatar Airways (QT/QTR) is bringing in new rules for passengers that require Economy class passengers to wear a face shield in addition to a face covering.

    The rules will not be extended to Business or First Class passengers who will simply be asked if they would like to wear a face shield.

    The face shields will be supplied by Qatar Airways at check-in and economy class passengers will only be allowed to remove them during meal and drink services.

    Qatar Airways says Business class passengers “are asked to wear their face shield and mask on board at their own discretion, as they enjoy more space and privacy”

    All Passengers will also receive a complimentary “protective kit”, which includes a surgical face mask, disposable gloves and hand-sanitiser gel.

    Qatar Airways adopting face shields takes it beyond the measure set by most airlines to prevent the spread of the coronavirus.

    Qatar Airways chief executive Akbar Al Baker said: “As the largest international airline flying consistently throughout the pandemic, we have become one of the most experienced in safety and hygiene. We will continue to lead the industry in terms of the services offered to our passengers so that they can travel with confidence.”

    Source: laudbusiness.com

  • Qatar Airways CEO ‘surprised’ if travel demand recovers before 2023

    The CEO of Qatar Airways says he will be “very surprised” if travel demand recovers before 2023/2024.

    Akbar al-Baker also warned that many business travellers may never return, having become used to working remotely.

    The airline has continued to operate throughout the pandemic, maintaining services to around 30 destinations.

    Before the pandemic outbreak, it served 165 destinations. It aims to fly to 80 destinations by the end of June.

    Al-Baker told Reuters news agency that he predicts the airline will be able to fill between 50% and 60% of seats. He said Qatar Airways will encourage passengers to keep a safe distance while onboard.

    The airline announced on Monday that it is giving away 100,000 free return flights to healthcare staff around the world.

    Source: bbc.com

  • Qatar Airways warns of ‘substantial’ job losses

    Qatar Airways has warned its employees of “substantial” redundancies as it struggles with a collapse in demand.

    Its chief executive Akbar Al Baker wrote to staff warning of the job losses, although he did not say how many were under threat.

    Qatar Airways said it needed to “act decisively to protect the future of the business”.

    The airline industry is facing one of its toughest ever periods, with many carriers on the brink of collapse.

    “The truth is, we simply cannot sustain the current staff numbers and will need to make a substantial number of jobs redundant – inclusive of cabin crew,” Mr Al Baker wrote in an internal memo.

    The state-owned airline employs more than 45,000 people and has a fleet of more than 240 planes. In February, Qatar Airways increased its stake in British Airways owner IAG to 25% as part of its strategy to invest in other carriers.

    “The unparalleled impact on our industry has caused significant challenges for all airlines and we must act decisively to protect the future of our business,” a Qatar Airways spokesman said.

    “As a result, Qatar Airways can confirm that the airline will make a number of roles redundant due to the impact of Covid-19.”

    Airline trade body, the International Air Transport Association (IATA), warned last month that air traffic in the Middle East and North Africa would plummet by more than half this year.

    IATA also warned that most airlines would struggle to make a profit if social distancing measures were introduced, such as keeping middle seats empty.

    On Tuesday, Virgin Atlantic said it would be cutting 3,000 jobs and quitting its operations at Gatwick airport.

    Source: bbc.com

  • Qatar Airways warns of substantial job losses

    Qatar Airways has warned its employees of “substantial” redundancies as it struggles with a collapse in demand.

    Its chief executive Akbar Al Baker wrote to staff warning of the job losses, although he did not say how many were under threat.

    Qatar Airways said it needed to “act decisively to protect the future of the business”.

    The airline industry is facing one of its toughest ever periods, with many carriers on the brink of collapse.

    “The truth is, we simply cannot sustain the current staff numbers and will need to make a substantial number of jobs redundant inclusive of cabin crew,” Mr Al Baker wrote in an internal memo.

    The state-owned airline employs more than 45,000 people and has a fleet of more than 240 planes. In February, Qatar Airways increased its stake in British Airways owner IAG to 25% as part of its strategy to invest in other carriers.

    “The unparalleled impact on our industry has caused significant challenges for all airlines and we must act decisively to protect the future of our business,” a Qatar Airways spokesman said.

    “As a result, Qatar Airways can confirm that the airline will make a number of roles redundant due to the impact of Covid-19.”

    Airline trade body, the International Air Transport Association (IATA), warned last month that air traffic in the Middle East and North Africa would plummet by more than half this year.

    IATA also warned that most airlines would struggle to make a profit if social distancing measures were introduced, such as keeping middle seats empty.

    On Tuesday, Virgin Atlantic said it would be cutting 3,000 jobs and quitting its operations at Gatwick airport.

     

    Source: BBCÂ