Tag: PURC

  • Electricity, water tariffs: PURC’s review meeting ends in stalemate

    Electricity, water tariffs: PURC’s review meeting ends in stalemate

    The Public Utilities Regulatory Commission (PURC) engaged in critical discussions over the quarterly tariff reviews for electricity and water services.

    A meeting held on Friday morning ended without a resolution, resulting in a deadlock. Sources indicate that PURC is considering proposed tariff adjustments of 27% for electricity and 9.5% for water.

    The outcome of these deliberations is expected to have significant implications for households and businesses nationwide, potentially influencing the cost of living and operational expenses.

    The meeting is scheduled to reconvene at 12:00 PM as the Commission seeks to finalize decisions on the proposed increments.

    From October 1, 2024, Public Utilities Regulatory Commission (PURC) announced tariff hikes of 3.02% for electricity and 1.86% for water.

    This increment came after the Commission’s quarterly review, designed to account for fluctuations in critical economic indicators such as the exchange rate, inflation, and the cost of natural gas.

    The PURC emphasized that these adjustments are necessary to maintain the “financial viability and ability of utility service providers to deliver on their mandate,” ensuring uninterrupted utility services. Specifically, the depreciation of the Ghana Cedi against the US Dollar by 4.96% between the second and third quarters of 2024 contributed significantly to the rise in electricity tariffs.

  • Mahama appoints Dr Shafic Suleman as acting PURC Executive Secretary

    Mahama appoints Dr Shafic Suleman as acting PURC Executive Secretary

    President John Dramani Mahama has appointed Dr Shafic Suleman as the Acting Executive Secretary of the Public Utilities Regulatory Commission (PURC).

    His appointment, in line with Section 33 (1) of the Public Utilities Regulatory Commission Act, 1997 (Act 538), takes immediate effect and remains subject to approval by the Board in consultation with the Public Services Commission.

    Dr Suleman, a Senior Lecturer at the Institute for Oil and Gas Studies at the University of Cape Coast, brings a wealth of experience in energy, sustainability, and risk management. His expertise spans energy and petroleum economics, energy policy and law, climate change, and finance within the energy sector.

    He holds a PhD in Energy and Sustainability from De Montfort University in Leicester, UK, and an MSc in Energy Management from Robert Gordon University in Aberdeen, UK. Additionally, he has a BA in Geography from the Kwame Nkrumah University of Science and Technology (KNUST) and an LLB from the University of Cape Coast. Dr Suleman is also a certified Energy Risk Professional (ERP) accredited by the Global Association of Risk Professionals (GARP-USA).

    With years of experience in research, teaching, and consultancy in the energy sector, Dr Suleman is expected to play a pivotal role in shaping PURC’s strategic direction. His knowledge and leadership will be instrumental in regulating Ghana’s electricity, water, and natural gas industries.

    In a statement dated February 3, the PURC reaffirmed its commitment to protecting the interests of consumers, utility providers, and stakeholders. It also assured full support for Dr Suleman and President Mahama’s vision for the sector.

    The Commission looks forward to a progressive and transformative tenure under Dr Suleman’s leadership.

  • 591 complaints filed with PURC in from Jan-Dec 2024

    591 complaints filed with PURC in from Jan-Dec 2024

    The Public Utilities Regulatory Commission (PURC) handled 591 complaints from consumers in the Upper East and North East Regions regarding service providers in 2024.

    Of these complaints, 550, or 93.06%, were resolved, with ongoing efforts to address the remaining issues in cooperation with relevant stakeholders.

    The Northern Electricity Distribution Company (NEDCo) received the bulk of the complaints, with 556 lodged against it. Mr. Pius Ikililu Abdulai, the Upper East Regional Complaint Resolution Officer for PURC, shared this information at the Commission’s year-end gathering in Bolgatanga.

    He noted that 92.8% of complaints against NEDCo had been resolved through the Commission’s intervention.

    Ghana Water Limited (GWL) faced 26 complaints, of which 96.1% were resolved, while nine complaints were filed against consumers.

    Mr. Abdulai also disclosed that GH₡28,000 was recovered from consumers on behalf of the service providers, with GH₡25,000 going to NEDCo and GH₡3,000 to GWL.

    “In the same vein, we have had GH₡22,642,98 passed as adjustment in favour of consumers which otherwise would have been paid by customers if not for the intervention of the Commission.

    “And out of the total amount GH₡20,993.12 was passed in favour of customers of NEDCo while GH₡1,649.86 was passed in favour of customers of GWL,” he said.

    Mr. Abdulai highlighted that the PURC is focused on improving service delivery by conducting sensitization efforts across communities, businesses, and institutions, among others.

    He explained that, with the Commission’s intervention, various maintenance projects, including transformer replacements, upgrades to high-tension wooden poles, and meter changes, have been carried out by service providers.

    He emphasized that these efforts have significantly improved the lives of consumers, enhanced the performance of service providers, and fostered stronger relationships between service providers and their customers.

    Mr. Seth Kponyo, the Upper East Regional Manager, thanked stakeholders for their cooperation with the Commission throughout the year. He reaffirmed the Commission’s commitment to working in the best interest of both service providers and consumers in the region.

    He encouraged stakeholders and the public to approach the PURC with their complaints, assuring that the Commission is dedicated to addressing challenges and improving service delivery and customer satisfaction.

    Mr. Eric Boahen, Area Manager of NEDCo, expressed gratitude to the PURC for its assistance in resolving complaints against the company. He reiterated NEDCo’s dedication to providing quality service and called for ongoing cooperation.

    Alhaji Bashiru Mohammed, Commercial Manager at GWL, reassured customers of improved services and reiterated that their doors are always open for engagement. He urged the public to seek help whenever they encounter challenges.

  • PURC rakes GH411.4m from consumers on behalf of ECG

    PURC rakes GH411.4m from consumers on behalf of ECG

    Greater Accra Regional Manager of Public Utilities Regulatory Commission (PURC), Gifty Bruce-Nelson, has disclosed that an amount of GH¢11,441,875.55 has been re­covered from consumers indebted to the Electricity Com­pany of Ghana (ECG) between January and September this year,

    The disclosure follows complaints lodged by ECG to PURC regarding consumer bill payments.

    Mrs Bruce-Nelson made this announcement during a training workshop for Assembly members and Unit Committee members in Accra yesterday, which aimed to engage the public through participants on PURC operations.

    The programme, organised by the Greater Accra Region PURC, brought together 50 participants from the Agbogba electoral area and Ga East Municipal.

    Mrs Bruce-Nelson reported that the region received a total of 1,126 complaints against regulated utilities by September this year.

    Of these, she stated that, 876 complaints (74.3 per cent) were tools.

    He said, the programme was a livelihood empowerment one, and that, “the GNPC is respon­sible for giving out the start-up tools, but the examination and certification is conducted and done by NVTI.”

    The initiative, he point­ed out, was geared towards empowering 2,135 individuals across the country.

    He stressed that, “the programme is aimed at empow­ering the dreams and impact lives which targets the informal sector for its beneficiaries.”

    Mr Benefo advised benefi­ciaries not to sell the start-up tools when given to them upon graduation but work with them to the benefits of their de­pendents and Ghana as whole towards the reduction of un­employment, especially among the youth in the country.

    The SAP is a livelihood empowerment programme that trains and equips young artisans with vocational skills and tools.

    It includes proficiency ex­amination from the NVTI.

    lodged against ECG, while Ghana Water Company recorded 153 complaints (12.98 per cent).

    The Regional Manager listed various types of complaints, including damaged property, unlawful disconnection, payment issues, quality of service con­cerns, metering problems, billing disputes, and consumer service delivery matters.

    She further explained that PURC is an independent body established under the Public Regulatory Commission Act 1997 (Act 538) to regulate and oversee the provision of utility services in the country.

    “The regulator provides guide­lines for rates to be charged for utility services, examines and ap­proves utility rates, among other responsibilities,” she added.

    Mrs Bruce-Nelson said the training was designed to educate participants about PURC opera­tions and related issues.

    Moreover, she mentioned that similar training would be replicat­ed in other communities across the region to help consumers better understand the Commis­sion’s work.

    She also noted that PURC conducted public education programmes in schools and communities to inform the public about “best practices” and their activities.

    The Director of Regional Op­erations and Consumer Services at PURC, Alhaji Jabaru Abukari, emphasised that assembly mem­bers and unit committee members were important stakeholders in ensuring consumers receive quali­ty service from utility companies.

    Alhaji Abukari urged con­sumers to report activities that affected utility companies’ operations and advised them to conserve energy.

    He also encouraged the public to contact certified ECG personnel whenever they experi­enced service problems, warning that those who violated regula­tions would face sanctions.

    The Assembly Woman of Ga East Municipal at Abokobi, Ms Vida Tangwam, speaking on behalf of the participants, commended the Commission for the initiative and called for more such collaborations.

    She described the training as timely and assured that partici­pants would share their acquired knowledge in order to ensure consumers receive quality ser­vice from utility companies.

  • Electricity, water costs to increase from October 1

    Electricity, water costs to increase from October 1

    The Public Utilities Regulatory Commission (PURC) has announced an increase in utility tariffs for the third quarter of 2024, with electricity rates rising by 3.02% and water tariffs by 1.06%, effective from October 1, 2024.

    In a statement issued on Saturday, September 28, 2024, the PURC highlighted that the tariff adjustments were driven by key factors, including inflation, fluctuations in exchange rates, and changes in gas prices.

    The Commission assured that Ghana’s current economic difficulties and their impact on citizens’ living conditions were taken into account during the decision-making process.

    “Following the quarterly tariff review, the Commission wishes to inform the public that there will be a 3.02% increment in electricity tariffs and a 1.86% increment in water tariffs for the Third Quarter of 2024 for all categories of customers.

    “The Commission’s decision is based on changes in some key parameters, such as inflation rate, exchange rate, and the Weighted Average Cost of Gas (WACOG) over the projected Third Quarter. The Commission also considered several other underlying factors, including the current economic conditions and general living standards of Ghanaians, and the competitiveness and sustainability of industries,” the statement read.

    The PURC further explained that the decision was based on key economic indicators such as inflation, the exchange rate, and the Weighted Average Cost of Gas (WACOG) for the projected third quarter, as well as broader economic factors impacting the country’s industries and citizens’ livelihoods.

    These tariff adjustments will affect all consumers nationwide.

  • We never said ECG is going bankrupt – PURC clarifies

    We never said ECG is going bankrupt – PURC clarifies

    The Public Utilities Regulatory Commission (PURC) has dismissed media reports claiming that the Electricity Company of Ghana (ECG) is on the verge of bankruptcy, describing these claims as misreported.

    According to PURC, the reports inaccurately attributed the warning of ECG’s financial collapse to the Commission’s Executive Secretary, Dr. Ishmael Ackah. In a statement signed by its commissioners, PURC clarified that it had not issued any such warning regarding ECG’s bankruptcy.

    The Commission emphasized that the reports circulating in the media on September 18, suggesting that ECG was in financial crisis, were incorrect and misrepresented. The misreported claims originated from several media outlets, which alleged that PURC had expressed concerns over ECG’s dire financial state.

    However, PURC explained that the concerns about ECG’s finances were first raised in a letter sent by ECG’s management to the presidency and the Minister of Energy. The Commission urged the public to seek accurate information and not to rely on misleading reports.

    “The ECG in a letter to the Honourable Minister of Finance, referenced MD/MOF/V.10/018 and dated 26th August 2024, with the subject: ‘Request for Buffer Period for Cash Build-Up,’ expressed serious concerns regarding their current financial situation and warned that ‘this situation, if not addressed promptly, could lead to severe financial instability and potential bankruptcy for ECG.’”

    “The media publications wrongly created the impression that the Commission on its own originated the issue of bankruptcy without an initial appeal from ECG.”

  • ECG ‘fights’ PURC’s latest report on its CWM operations

    ECG ‘fights’ PURC’s latest report on its CWM operations

    The Electricity Company of Ghana (ECG) has expressed disappointment with the recent report by the Public Utilities Regulatory Commission (PURC) concerning its operations, particularly as they relate to the Cash Waterfall Mechanism (CWM).

    In a statement issued on Thursday, ECG argued that the PURC report misrepresents several key aspects of its operations. The company specifically took issue with how its fuel costs, a vital component for maintaining operations, were labeled as a “variance” in the report.

    ECG highlighted that it has made considerable progress under its current leadership, including the independent procurement of fuel, which should be acknowledged rather than framed negatively.

    The ECG further pointed out that the report overlooks forex losses and the delays in payments to Independent Power Producers (IPPs), portraying an incomplete picture of the company’s operational challenges.

    A major point of contention is the PURC’s labeling of ECG’s fuel costs as a “variance.” The ECG maintains that fuel procurement is essential to its operations and has been managed effectively under its current management. In the past, the company faced difficulties in securing fuel, but recent strides have allowed ECG to procure fuel independently—an achievement the company believes should be celebrated, not dismissed as a negative variance.

    “Unlike previous years, ECG has taken strides to ensure its ability to procure fuel independently, a significant achievement that should be acknowledged rather than downplayed,” the statement said.

    Forex Losses and Payment Delays to IPPs

    The ECG also raised concerns about the report’s treatment of payments to Independent Power Producers (IPPs). According to the company, delays in payments were mainly to settle outstanding amounts from previous months, a standard practice in account management. The company stressed that it had complied with payments to Tier 2 beneficiaries, including the PURC itself, throughout the period under review.

    Additionally, the ECG emphasized that the report overlooks the impact of foreign exchange losses on its ability to meet financial obligations. Discrepancies between the PURC’s exchange rate and the market or Bank of Ghana (BoG) rates have led to significant forex losses when making payments to IPPs and WAPCo. In July 2024, for example, ECG paid WAPCo US$3 million, which amounted to GHS48 million. However, the PURC recorded this as GHS43 million, failing to account for forex fluctuations.

    Call for Constructive Leadership and Accurate Reporting

    ECG’s statement urged the PURC to adopt a more constructive approach in its assessments, one that reflects the progress being made within the energy sector. The company emphasized that mischaracterizing fuel procurement and downplaying improvements in operations could mislead the public and detract from the advancements made under the current leadership.

    “By framing necessary costs like fuel procurement as variances, the PURC risks confusing the public and detracting from the real improvements made by ECG and other players in the sector,” the company noted.

    ECG called for greater collaboration and transparency, stressing the need for accurate reporting that would foster progress in the energy sector as Ghana moves toward future challenges, including forex fluctuations and fuel procurement issues.

    In conclusion, ECG urged the PURC, under the leadership of Dr. Ishmael Ackah, to focus on clarity, constructive leadership, and the recognition of genuine progress in Ghana’s energy sector.

  • ECG risks brankruptcy – PURC tells Presidency

    ECG risks brankruptcy – PURC tells Presidency

    The Public Utilities Regulatory Commission (PURC) has issued a warning that the Electricity Company of Ghana (ECG) is at risk of bankruptcy due to severe financial difficulties.

    In a letter addressed to the Presidency, the Energy and Finance Ministers, and other key stakeholders, PURC’s Executive Secretary, Dr. Ismael Ackah, outlined the financial crisis, which is also impacting the operations of the Volta River Authority (VRA), Ghana Grid Company (GRIDCo), and the Bui Power Authority.

    According to Dr. Ackah, the ongoing challenges have caused delays in salary payments and difficulties in meeting administrative costs, emphasizing the need for immediate action to avoid further decline.

    Despite initiatives aimed at improving cash collection through digital and metering programmes, as well as significant tariff increases of over 75% since September 2022, ECG’s financial instability persists.

    Financial Crisis at ECG

    PURC’s letter reveals that ECG’s revenues for June and July 2024 stood at GHS 884.2 million and GHS 857 million, respectively—insufficient to cover the monthly $47 million Tier A plus WAPCo’s bill under the Cash Waterfall Mechanism. The situation worsened in August 2024, with revenues dropping below GHS 800 million, representing only about 42% of the expected revenue needed to pay sector players.

    A report from PURC on ECG’s compliance with the Cash Waterfall Mechanism also highlighted an approximately GHS 860 million shortfall in payments to independent power producers, further exacerbating the crisis. This shortfall has left Tier B companies—including Ghana Gas, VRA, GRIDCo, ECG, Bui, and regulators—struggling to meet staff salaries and administrative costs.

    Dr. Ackah stressed that the issues facing ECG require more than tariff adjustments, calling for deeper introspection and structural reforms.

    Comparative Solutions from the Sub-Region

    PURC’s letter also points to successful interventions from neighboring countries facing similar challenges:

    • Kenya Power and Lighting Company: Listed approximately 50% of its equity on the stock exchange, raising non-tariff funding for critical investments.
    • Tanzania Electric Supply Company Limited (TANESCO): The Tanzanian government converted a government on-lend loan of 2.4 trillion Tanzanian shillings into equity. Since 2022, TANESCO has consistently declared profits, reducing both technical and non-technical losses to around 9% as of June 2024.
    • Uganda’s Umeme Concession: Involved the private sector in metering, billing, and collection services, achieving a collection rate of 98.7%.

    Recommendations for Structural Reforms

    PURC suggests that similar innovative measures could help stabilize ECG, but any intervention should include stringent performance indicators, such as:

    • Drastic reductions in technical and commercial losses;
    • Enhanced fiscal discipline, ensuring ECG avoids non-core activities;
    • A reassessment of power purchase agreements and exchange rate regimes to reduce the burden on consumers;
    • Independent economic and technical audits to evaluate ECG’s true financial and technical position.

    Fuel payments are also affecting ECG’s financial sustainability. PURC has recommended that the Ministry of Energy, in collaboration with ECG, the State Interests and Governance Authority (SIGA), the Ministry of Finance, the Ministry of Public Enterprises, and other key stakeholders, undertake a comprehensive review of the root causes of ECG’s financial difficulties. The objective of this exercise would be to transform ECG and protect the broader energy sector.

    PURC also calls for greater transparency from ECG on critical issues, including revenue collection versus Cash Waterfall Mechanism (CWM) declarations, major contracts, monthly commitments, commercial and technical losses, and non-core activities that are impeding the company’s financial sustainability.

    Finally, PURC emphasized that privatization should be considered as a viable option to ensure ECG’s long-term financial stability and safeguard the energy sector in Ghana.

  • Don’t politicise power; stop calling politicians to plead – ECG MD to debtors

    Don’t politicise power; stop calling politicians to plead – ECG MD to debtors

    Managing Director of the Electricity Company of Ghana (ECG), Samuel Dubik Mahama, has urged Ghanaians with outstanding debts to refrain from seeking help from politicians to settle their dues.

    He expressed frustration over the practice of individuals relying on political figures to intercede on their behalf, describing it as inappropriate.

    Mahama also lamented the tendency of some to politicize electricity matters because of their connections with influential leaders.

    “I will appeal that we don’t politicise power. You go and take your money, then they try to call big politicians to intervene; let us not politicise power,” he is quoted as saying by 3news.com.

    Meanwhile, speaking on how digitalisation has made their services easier and more convenient for Ghanaians, he noted that customers can now receive a new meter within just 7 days.

    He,therefore, warned Ghanaians not to fall victim to middlemen who charge large amounts of money for their services.

    “The online application for matter is effective, you can use *226 to apply. With the loss reduction programme, it should take you a minimum of one week to acquire the metre after payment. This is for a new service connection, you build a new house and need a meter, you will get it in seven days.

    “We know that there are goroboys in the system and so we have started our premium service. If you need a meter immediately don’t pay to any goroboy.

    “Under PURC single face, you pay GHC 1200 to ECG, you pay this online. The 3-phase metre is GHC 2300. I will urge the public to use the app or go to the ECG offices and pay what the PURC has approved. Let us use the right channels,” he added.

  • ECG begins replacing old meters with smart meters

    ECG begins replacing old meters with smart meters

    Electricity Company of Ghana (ECG) has launched a project to upgrade outdated electricity meters in the Accra East region to modern Smart MMS-compliant prepaid meters.

    Scheduled from September 2 to September 30, 2024, the initiative targets key districts like Makola, Teshie, and Adentan, aiming to replace 250,000 meters.

    This move, driven by a directive from the Public Utilities and Regulatory Commission (PURC), seeks to improve service delivery and address revenue losses of over GH¢893 million caused by faulty meters not accurately recording electricity consumption.

    “These are meters that have run their due course. They were not working accurately and needed to be replaced. Once the replacement was completed, we expect the situation to stabilise, thereby improving the company’s revenue fortunes,” he is quoted by myjoyonline.com.

    William Boateng has highlighted the urgent need to replace outdated meters with new Smart MMS-compliant prepaid meters.

    He explained that the old meters were failing to provide accurate readings, which was impacting the company’s revenue and overall stability.

    The new prepaid meters are designed to enhance reliability and efficiency. They come with advanced features that allow customers to top up their credits remotely via the ECG Power App or by dialing the short code (*226#).

    This upgrade aims to make it easier and more flexible for users to manage their electricity usage.

    This meter replacement initiative is part of the ECG’s Loss Reduction Project (LRP), which is focused on minimizing technical and commercial losses while boosting operational efficiency.

    ECG has assured customers that any remaining credit on their old meters will be seamlessly transferred to their new smart meters.

    Additionally, the replacement process will be conducted at no cost to the customers, and Boateng warned against paying anyone for the meter swap.

    Boateng expressed optimism that this upgrade will enhance ECG’s financial performance, despite the current revenue challenges.

  • PURC has become politicized and weakened – Nana Yaa Jantuah

    PURC has become politicized and weakened – Nana Yaa Jantuah

    Nana Yaa Jantuah, former Director of Public Relations and External Affairs at the Public Utilities Regulatory Commission (PURC), has voiced concerns over the Commission’s recent performance.

    In a report by Citinewsroom.com, she criticized what she sees as the growing politicization of the Commission under the current government. She raised alarms about perceived political influence and interference affecting PURC’s operations.

    Speaking on Face to Face with Umaru Sanda Amadu on Channel One TV, Nana Yaa Jantuah suggested that stronger support from President Akufo-Addo could have significantly bolstered PURC’s effectiveness. She expressed belief that his leadership and guidance could have positively influenced the Commission.

    Nana Yaa Jantuah contrasted the current lack of support from President Akufo-Addo with the assistance provided by previous administrations, including those of H.E. John Dramani Mahama, H.E. J.E. Atta-Mills, and H.E. J.A. Kufuor.

    “PURC has become politicized and weakened. If they had received the same level of support from President Akufo-Addo as they did from former presidents, things would have been different,” she remarked.

    “What President Akufo-Addo has provided to PURC is the fact that PURC is his advisor, as the law clearly states that PURC advises the government… I don’t think so, because if it was, some of the issues we are witnessing wouldn’t have occurred.

  • ECG fell short by 36% in its gas payments for the year 2023 – Reports

    ECG fell short by 36% in its gas payments for the year 2023 – Reports

    Public Interest Accountability Committee (PIAC) has reported a 36 percent shortfall in the payments made by the Electricity Company of Ghana (ECG) under the Cash Waterfall Mechanism (CWM) for gas in 2023.

    According to the 2023 report, ECG paid approximately GHS 250 million, falling short of the expected GHS 385 million. This leaves an outstanding debt of GHS 140 million for the year.

    The CWM and Natural Gas Clearinghouse (NGCH) outline the procedures for allocating and distributing tariff revenues collected by ECG to various entities in the electricity value chain, including the Ghana National Gas Company Limited (GNGLC) and the Ghana National Petroleum Company (GNPC).

    Payments are made directly to these stakeholders based on a percentage of the monthly invoice amounts.

    Despite allocations being made in July and August, ECG failed to make the corresponding payments.

    The report also highlighted that GNGLC’s debt to GNPC has continued to increase, despite the implementation of the CWM to manage legacy debts.

    PIAC warned that if this trend persists, it could jeopardize the operational viability of GNGLC.

  • PURC confirms ECG’s compliance with CWM for March payments

    PURC confirms ECG’s compliance with CWM for March payments

    Public Utilities Regulatory Commission (PURC) has confirmed in its latest validation report, the that the Electricity Company of Ghana (ECG) has fully complied with the Cash Waterfall Mechanism (CWM) for March 2024 payments.

    This compliance comes after significant scrutiny and criticism from both the media and the PURC regarding ECG’s previous failures to adhere to the CWM since its revision in August 2023.

    According to the report, ECG generated over GHS 1 billion for March 2024, which was allocated to settle invoices from January 2024.

    Out of this revenue, ECG disbursed GHS 620 million ($52 million) to seven Independent Power Producers (IPPs) and the West African Gas Pipeline Company (WAPCo). This payment represents a significant 62% of ECG’s total revenue for the month.

    “The CWM application for March 2024 payments was based on invoices submitted for January 2023.
    The total ECG revenues reported for March 2024 was GHS 1,002,850,000.00,” the report stated.

    The remaining GHS 334.8 million, after payments to Independent Power Producers (IPPs) and statutory obligations, was allocated to Level B beneficiaries.

    These beneficiaries include state-owned enterprises such as the Volta River Authority (VRA), Bui Power Authority, the Ghana National Gas Company, regulators, some power generators, and ECG itself.

    Notably, for the first time since the revised Cash Waterfall Mechanism (CWM) was implemented, ECG fully compensated all Level B beneficiaries in March 2024.

    This is a significant improvement from its previous record of incomplete payments to these entities.

    However, the Ministry of Finance, which is responsible for covering any shortfalls, has not met this obligation since August 2023.

    The shortfall for March 2024 is GHS 159.9 million. The PURC is currently in discussions with the Ministry to ensure these obligations are fulfilled.

    “The Commission wishes to state that, MoF has not made up for the shortfalls since August 2023,” it stressed.

  • PURC inaugurates Bono East Regional Office in Techiman

    PURC inaugurates Bono East Regional Office in Techiman

    The Public Utilities Regulatory Commission (PURC) has opened an office in Techiman, the capital of the Bono East Region, to ensure high-quality service delivery and protect the interests of stakeholders.

    This new office, the first to be established by the Commission following the creation of the six new regions, has been operational since March 1, 2024. It becomes the eleventh regional office as part of the Commission’s efforts to decentralize its operations.

    Since its opening, the office has engaged in several activities, including complaint management, public education, and outreach to raise awareness and increase visibility. Activities have included street walks, leaflet distribution, education sessions for associations and groups, and mass media campaigns.

    The office has received a total of 112 complaints, ranging from overbilling, delayed service connections, power outages, water flow issues, colored water, rotten poles, faulty meters, illegal connections, and non-payment of bills against providers in the region. Out of these, 103 complaints have been satisfactorily resolved, with nine pending.

    Through the efforts of the office, an amount of GHC2,710.00 has been paid as an adjustment in favor of two customers. Additionally, the office is facilitating the recovery of a substantial GHC2,954,040.00 owed to the Northern Electricity Distribution Company (NEDCo) Techiman Area Office by some customers in the region.

    During his two-day working visit to the region, the Director of Regional Operations and Consumer Services (ROCS) of the PURC, Alhaji Jabaru Abukari, emphasized the importance of bringing utility regulation closer to consumers to ensure high-quality service delivery.

    The Director held meetings with utility service providers, including NEDCo and Ghana Water Limited (GWL), to officially inform them about the new office and seek their cooperation in serving the people of Bono East Region.

    Speaking on Techiman-based Bonokyempem Radio, he called on the public to maintain a harmonious working relationship with the Regional Office and urged them to seek clarifications on utility issues. He encouraged consumers to report any difficulties and challenges they face in obtaining safe, adequate, reliable, reasonable, and non-discriminatory utility services to the regulator.

    The Public Utilities Regulatory Commission (PURC) was established in October 1997 under the Public Utilities Regulatory Commission Act, 1997 (Act 538) as a multi-sector regulator for electricity and water utility services. The Commission was part of Ghana’s utility sector reform process and, by virtue of the Energy Commission Act, 1997 (Act 541), also regulates the transportation of natural gas services. PURC operates as an independent body, not subject to control by any authority in performing its functions.

  • Finance Ministry owes power generators GHC1.28bn – PURC report

    Finance Ministry owes power generators GHC1.28bn – PURC report

    The Public Utilities Regulatory Commission’s (PURC) validation reports on the Cash Waterfall Mechanism (CWM) have uncovered that the Ministry of Finance is indebted to certain power generators to the tune of about GH₵1.28 billion, amid ongoing challenges with erratic power supply in Ghana.

    The validation reports, covering the period from August 2023 to February 2024, indicate that the Finance Ministry has failed to fulfill its ‘top-up’ obligations under the revised CWM, resulting in total arrears of approximately GH₵1.28 billion.

    The February 2024 validation report specifically notes that the Finance Ministry has not made up for shortfalls since August 2023. In February 2024, the Ministry was expected to release an amount of GH₵197,112,973.25, according to the CWM guidelines and the approved model.

    Since October 2023, the top-up amount has consistently exceeded GH₵200 million before slightly dropping to GH₵197.11 million in February 2024. In February 2024, eight State Owned Enterprises, including GRIDCo, Bui, and VRA, were slated to receive over GH₵197 million from the Finance Ministry for power generation and transmission under the CWM.

    These payments are crucial for addressing shortfalls in the Level B category, preventing arrears from accumulating in the power sector, and facilitating the purchase of gas for electricity generation to ensure uninterrupted power supply.

    Despite the PURC issuing payment instructions on behalf of the CWM to the Ministry of Finance since August 2023, the Ministry is yet to comply with these directives.

    According to the revised Cash Waterfall Mechanism, “Level A payments shall be made to IPPs directly by ECG and Level B payments to SOEs and fuel suppliers”.

    February 2024: MoF top-up

    January 2024: MoF top-up

    December 2023: MoF top-up

    November 2023: MoF top-up

    October 2023: MoF top-up

    September 2023: MoF top-up

    August 2023: MoF top-up

  • Let them pay the money back either in cash or properties – Vitus Azeem on MASLOC CEO case

    Let them pay the money back either in cash or properties – Vitus Azeem on MASLOC CEO case

    Anti-corruption advocate Vitus Azeem has called on the government to prioritize the recovery of embezzled state funds over the imprisonment of convicted individuals.

    His statement follows the sentencing of former MASLOC CEO Sedina Tamakloe-Attionu to 10 years in prison with hard labor for various acts of embezzlement.

    Additionally, former MASLOC COO Daniel Axim received a five-year prison term with hard labor after being found guilty on 78 counts related to financial misconduct.

    Azeem contends that the primary focus should be on retrieving the misappropriated funds rather than solely punishing the perpetrators.

    He emphasized that if individuals are found culpable for causing financial losses to the state, the foremost action should be the restitution of the stolen funds.

    “As for sending the person to jail, it should be a second factor. That is penalising the person for the crime. The state should be interested in getting the money back either in cash or properties acquired by the person in the years.”

    “So for me, the priority should be recovering the money. Retrieving the money that has been illegally taken and then of course the person has committed a crime by illegally taking the money, you can now go ahead and jail the person,” he said.

    According to Mr. Azeem, the investigation involving Sedina Tamakloe-Attionu and Daniel Axim should be a starting point because there are a lot of people involved in it.

    “The investigation should go beyond these two personalities. There are people who collaborated, there are people who connived. There are people who condoned in this whole exercise and they should be brought to book.”

  • You have no power to impose fine on board members – ECG ‘schools’ PURC

    You have no power to impose fine on board members – ECG ‘schools’ PURC

    Lawyers representing the board members of the Electricity Company of Ghana (ECG) have contested the GH₵5.8 million fine imposed by the Public Utilities Regulatory Commission (PURC) for failing to provide a consistent load-management schedule.

    The Public Utilities Regulatory Commission (PURC) has issued a six-week ultimatum to the Board Members of the Electricity Company of Ghana (ECG) to pay a fine of GHC5,868,000.

    The Board members of the Electricity Company of Ghana (ECG), who served from January 1st to March 18th, 2024, are required to pay the regulatory charge for overseeing power outages without notifying consumers during this period.

    The Public Utilities Regulatory Commission (PURC) issued this directive in a letter to ECG on Monday, April 15.

    In a letter to the PURC dated April 17, 2024, the lawyers argue that the PURC exceeded its authority by targeting the board members. They assert that the Commission’s legal mandate allows it to impose fines on the company (ECG) as a public utility, not on individual board members.

    They further argue that board members, who are not directly involved in day-to-day operations, cannot be held personally responsible for the company’s actions.

    While the PURC justified the fine by citing the board’s responsibility for strategic direction and ensuring quality service, the lawyers counter that only “principal officers” directly involved in day-to-day management can be held personally liable under the Public Utilities Regulatory Commission Act.

    “It is patently clear that under the said provision, the Commission can only impose a regulatory charge on a public utility. The Commission does not have the power/authority to purport to impose any regulatory charge on officers of the public utility. The Commission in purporting to impose the said regulatory charges on the Board Members of ECG clearly exceeded their jurisdiction as it is not within their powers/authority to do so.

    “It must also be stated that the Electricity Company of Ghana Limited as a corporate body has a legal personality that is distinct from its Board Members. This is the very foundation of Company Law. The officers of the company cannot be held liable for the acts of the company.

    “Lifting the veil of incorporation to go after the officers of the company can only be done in exceptional cases and can only done by a court of competent jurisdiction. The Commission’s lack of jurisdiction, power and/or authority to lift the veil of incorporation in the instant matter to purport to impose regulatory charges personally on the Board Members of ECG is strengthened by the provisions of Sections 38 & 42 of The Public Utilities Regulatory Commission Act, Act 538,1997,” a part of the letter read.

    The lawyers also raised concerns about due process, claiming that the board members were not given an opportunity to be heard before the fine was imposed, which they argue violates the principles of natural justice.

    The board members, through their legal representatives, reject the fine and its implications, maintaining that the PURC acted unlawfully and without proper authority.

    “The Commission’s basis for holding the Board Members personally liable is because “These Board Members were at all material times responsible for providing strategic direction to ensure the provision of safe, adequate, efficient, reasonable and non-discriminatory service to consumers”

    “As stated above, under Section 38 of Act 538 a default on the part of a public utility in the payment of a penalty may lead to the personal liability of a principal officer of the public utility. Under Section 49 of Act 538 a principal officer means the person responsible for the day-to-day administration of the affairs of the public utility.

    “Board members of ECG are not responsible for the day-to-day administration of ECG and, therefore, are not principal officers within the intendment of Act 538 to be able to be held liable for a default on the part of the public utility ECG.

    “The Commission’s Order imposing regulatory charges on the members of the Boards is unlawful, null and void as same is without jurisdiction. By this Order, the Commission has unlawfully clothed itself with the powers of the High Court, and imposed a sentence on the Board Members, without having been given the opportunity to be heard which amounts to a breach of the rules of natural justice. Our clients, therefore, reject the contents of the regulatory order relative to any personal liability on their part.”

  • Pay GHC5.8m fine for ‘dumsor’ in 6 weeks or else – PURC goes after ECG Board members

    Pay GHC5.8m fine for ‘dumsor’ in 6 weeks or else – PURC goes after ECG Board members

    The Public Utilities Regulatory Commission (PURC) has issued a six-week ultimatum to the Board Members of the Electricity Company of Ghana (ECG) to pay a fine of GHC5,868,000.

    The Board members of the Electricity Company of Ghana (ECG), who served from January 1st to March 18th, 2024, are required to pay the regulatory charge for overseeing power outages without notifying consumers during this period.

    The board, including ECG MD Samuel Mahama Dubik and eight others, will be affected by this fine. Former board chairman Keli Gadzekpo, who resigned three weeks ago, will also be subject to the fine, along with Majority Chief Whip Frank Annor Dompreh and five other individuals.

    However, current Deputy Energy Minister Herbert Krapah, who chairs the board, will not be affected as his tenure falls outside the period covered by the regulatory orders.

    The Public Utilities Regulatory Commission (PURC) issued this directive in a letter to ECG on Monday, April 15.

    “The Board Members of ECG in office between 1 January to 18 March 2024 shall pay the regulatory charge of Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis (GHS5,868,000.00) into a dedicated fuel account under the joint control of the Ministry of Energy and the Ministry of Finance on or before 30th May, 2024,” the regulatory body ordered.

    The PURC had previously requested information from ECG regarding tariff revenue allocation under the Cash Waterfall Mechanism (CWM), regulatory audit data, operational information, and other relevant data, with deadlines of March 25, March 27, and April 2, 2024.

    It said, “The Commission established from its analysis of data submitted by ECG that there were 4142 outages to consumers within ECG’s operational areas between January and March 2024. Out of this number, 165 representing 3.98% of the total outages were ECG-planned outages.

    “Further analysis showed that of the 165 ECG planned outages, 40 were supported by public notices, while there were no notices for the remaining 125 outages. Further, 38 of the 40 notices did not comply with the requisite three-day statutory notice prescribed under Regulation 39 of L.I. 2413. This indicates that in 163 instances of planned outages, ECG did not comply with the law”.

    Initially imposed on ECG, the fine was reassigned to the company’s board members by the PURC, citing concerns about the impact on ECG’s service delivery and the nature of its business.

    “The Commission has determined that having regard to the nature of ECG’s ownership and business, the imposition of the penalty of Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis (GHS 5,868,000.00) on ECG would be counter-productive, as payment from ECG’s revenue would have a rebounding adverse effect on quality of service and consumers who pay tariffs to the company.

    “For that reason, in the interest of justice and to protect the interests of consumers, the Commission shall hold the Board Members of ECG who were in office from 1 January to 18 March 2024 liable for the payment of the Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis (GHS 5,868,000.00).”

    The Commission noted that these board members were consistently responsible for providing strategic direction to ensure the provision of safe, adequate, efficient, reasonable, and non-discriminatory service to consumers.

    Additionally, the regulator has fined ECG GHS36,000 for its failure to submit all of its current bank and investment accounts to the Commission.

    “The details of ECG’s bank accounts submitted were incomplete, contrary to the Order. 3.3 Submission of Information Related to Operational Matters.”

    “The Commission hereby imposes an initial regulatory charge of 3,000 penalty units on ECG in accordance with Regulation 45 of LI 2413, amounting to Thirty-six Thousand Ghana Cedis (GHS36, 000).”

    It said “ECG shall pay the initial regulatory charge of GHS36, 000 to the Commission on or before 22 April 2024.

    On the time-frame for compliance, the PURC added that after the payment, “for every working day that the requested details remain outstanding, ECG shall pay an additional regulatory charge of 3,000 penalty units, calculated daily until the date of compliance.”

    Additionally, apart from fulfilling its existing obligations under the Cash Waterfall Mechanism, the PURC instructed ECG to remit the sum of GHS446,283,706.29 to Category B beneficiaries under the CWM.

    “The amount represents actual revenue collected by ECG, declared by ECG to the CWM, and approved by the CWM Standing Committee for payment from August 2023 to February 2024, but which remains unpaid.”

    The Commission specified that ECG must pay the amount of GHS446,283,706.29 on or before April 30, 2024. Failure to comply by the specified date will result in the board members and management of ECG being held accountable.

  • Power outages not caused by faults from transformers – PURC debunk claims by ECG

    Power outages not caused by faults from transformers – PURC debunk claims by ECG

    According to the Public Utility Regulatory Commission (PURC), the Electricity Company of Ghana (ECG) has inaccurately attributed power outages during peak hours to transformer faults.

    In March, PURC requested data from ECG concerning all transformers and power outages nationwide.

    After analyzing the data provided by ECG, PURC has determined that only 3 out of the 647 outage incidents between 7pm and 11pm from January to March 18, 2024, were actually due to transformer overload.

    “Analysis of the data submitted showed that out of 715 transformer details submitted, 31 were loaded less than 70%, 595 were loaded between 70-100% and 89 were loaded above 100%,” portions of the update read.

    “The data submitted by ECG was further compared to the total outage data provided by ECG for the period January to March 18, 2024. The Commission established that 647 outage incidents occurred between 7 pm and 11 pm. Of these 647 outage incidents, only 3 were planned outages relating to transformers. The analyses showed that the majority of the outages between 7 pm to 11 pm were as a result of load management operations by GRIDCo and faults unrelated to overloaded transformers,” it added.

    “ECG’s attribution of the outages between 7 pm and 11 pm to transformer overload was therefore not factually accurate,” PURC concluded.

    PURC also reports that there were 4,142 outages to consumers within ECG’s operational areas between January and March 2024.

    Out of this total, 165, which accounts for 3.98% of the outages, were planned by ECG.

    Further analysis by PURC revealed that out of the 165 planned outages, 40 were accompanied by public notices. However, there were no notices for the remaining 125 outages, with an additional 38 of the 40 notices not meeting the required three-day statutory notice as outlined in Regulation 39 of L.I. 2413.

    This indicates that in 163 instances of planned outages, ECG did not adhere to legal requirements.

    Consequently, PURC has imposed fines totaling Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis on ECG board members for their failure to provide the mandated three-day statutory notices to customers during 163 planned outages this year.

    Attached is the full statement

  • PURC orders ECG Board to pay GHS5.868M for ‘dumsor’

    PURC orders ECG Board to pay GHS5.868M for ‘dumsor’

    The Board members of the Electricity Company of Ghana (ECG), who served from January 1st to March 18th, 2024, are required to pay a regulatory charge totalling GHS5,868,000.00 for overseeing power outages without notifying consumers during this period.

    The board, including ECG MD Samuel Mahama Dubik and eight others, will be affected by this fine. Former board chairman Keli Gadzekpo, who resigned three weeks ago, will also be subject to the fine, along with Majority Chief Whip Frank Annor Dompreh and five other individuals.

    However, current Deputy Energy Minister Herbert Krapah, who chairs the board, will not be affected as his tenure falls outside the period covered by the regulatory orders.

    The Public Utilities Regulatory Commission (PURC) issued this directive in a letter to ECG on Monday, April 15. The PURC had previously requested information from ECG regarding tariff revenue allocation under the Cash Waterfall Mechanism (CWM), regulatory audit data, operational information, and other relevant data, with deadlines of March 25, March 27, and April 2, 2024.

    It said, “The Commission established from its analysis of data submitted by ECG that there were 4142 outages to consumers within ECG’s operational areas between January and March 2024. Out of this number, 165 representing 3.98% of the total outages were ECG-planned outages.

    “Further analysis showed that of the 165 ECG planned outages, 40 were supported by public notices, while there were no notices for the remaining 125 outages. Further, 38 of the 40 notices did not comply with the requisite three-day statutory notice prescribed under Regulation 39 of L.I. 2413. This indicates that in 163 instances of planned outages, ECG did not comply with the law”.

    The specified amount is to be deposited into a dedicated fuel account jointly controlled by the Ministry of Energy and the Ministry of Finance by May 30, 2024.

    Initially imposed on ECG, the fine was reassigned to the company’s board members by the PURC, citing concerns about the impact on ECG’s service delivery and the nature of its business.

    “For failure to comply with the 3-day statutory notice on notification and publication of planned outages required under Regulation 39 of L.I. 2413, the Commission in accordance with Regulation 45 of L.I. 2413, also imposed a regulatory charge of 3,000 penalty units on ECG for each of the 163 breaches, amounting to Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis (GHS 5,868,000.00).”

    “The Commission has determined that having regard to the nature of ECG’s ownership and business, the imposition of the penalty of Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis (GHS 5,868,000.00) on ECG would be counter-productive, as payment from ECG’s revenue would have a rebounding adverse effect on quality of service and consumers who pay tariffs to the company.

    “For that reason, in the interest of justice and to protect the interests of consumers, the Commission shall hold the Board Members of ECG who were in office from 1 January to 18 March 2024 liable for the payment of the Five Million, Eight Hundred and Sixty-Eight Thousand Ghana Cedis (GHS 5,868,000.00).”

    The Commission noted that these board members were consistently responsible for providing strategic direction to ensure the provision of safe, adequate, efficient, reasonable, and non-discriminatory service to consumers.

    Additionally, the regulator has fined ECG GHS36,000 for its failure to submit all of its current bank and investment accounts to the Commission.

    “The details of ECG’s bank accounts submitted were incomplete, contrary to the Order. 3.3 Submission of Information Related to Operational Matters.”

    “The Commission hereby imposes an initial regulatory charge of 3,000 penalty units on ECG in accordance with Regulation 45 of LI 2413, amounting to Thirty-six Thousand Ghana Cedis (GHS36, 000).”

    It said “ECG shall pay the initial regulatory charge of GHS36, 000 to the Commission on or before 22 April 2024.

    On the time-frame for compliance, the PURC added that after the payment, “for every working day that the requested details remain outstanding, ECG shall pay an additional regulatory charge of 3,000 penalty units, calculated daily until the date of compliance.”

    Additionally, apart from fulfilling its existing obligations under the Cash Waterfall Mechanism, the PURC instructed ECG to remit the sum of GHS446,283,706.29 to Category B beneficiaries under the CWM.

    “The amount represents actual revenue collected by ECG, declared by ECG to the CWM, and approved by the CWM Standing Committee for payment from August 2023 to February 2024, but which remains unpaid.”

    The Commission specified that ECG must pay the amount of GHS446,283,706.29 on or before April 30, 2024. Failure to comply by the specified date will result in the board members and management of ECG being held accountable.

  • Increase electricity tariff to help cater for forex exchange losses – ECG to PURC

    Increase electricity tariff to help cater for forex exchange losses – ECG to PURC

    The Electricity Company of Ghana (ECG) is requesting a tariff hike to cover foreign exchange (forex) losses incurred by the company.

    ECG argues that this adjustment is necessary to manage the increasing debt within the country’s energy sector.

    The power distributor has appealed to the Public Utilities Regulatory Commission (PURC) to incorporate a line item for forex losses in the total revenue requirement it approves.

    ECG cites forex losses as a substantial financial challenge that needs to be addressed, according to 3News.com.

    “Forex losses have become material financial losses to ECG. The position of ECG is that the issue of forex losses has not been consistently addressed by the PURC, by including it in tariffs approved by the Commission for ECG. It is the view of ECG that, a permanent solution to resolving the issue of forex losses is implemented in the form of introduction of a line item for forex losses in the total revenue requirement approved for ECG by the Commission,” the Managing Director of the Electricity Company of Ghana, Mr Samuel Dubik Mahama wrote in a letter addressed to the Executive Secretary of the PURC dated March 27, 2024.

    He said, “This way, the issue of debt accumulation in the sector especially from ECG’s end, would be eliminated.”

    The letter was a response to a directive from the PURC instructing it to allocate all tariff revenues as prescribed and allocated under the Cash Waterfall Mechanism (CWM) to ensure the financial stability of the sector.

     Loan Repayment for Bui Power Authority and Ghana National Gas Company Limited

    To recall, loans were contracted by Bui Power Authority and Ghana National Gas Company Limited to address pressing financial challenges both companies were facing. By an agreement between ECG and the two Institutions, these loans were novated to ECG for payment of both Principal and Interest as and when due.

    The total amount contracted by the two Institutions is GHS250 million (Bui Power Authority GHS150million and Ghana Gas Ghana Limited GHS100million respectively.

    Mr Mahama further explained that, “In executing the terms of the loan agreement, ECG has since been making payments as and when due, which fact can be verified from the beneficiaries. It is therefore prudent to address the issue of the repayment of the loan as part of the CWM payments so as to avoid placing ECG in a precarious financial position, failure to address these issues is very much likely to result in accumulation of debt, since ECG has no other source of revenue generation to pay both the principal and the interest.”

  • PURC contemplating regulatory action against ECG for failing to release ‘dumsor’ timetable

    PURC contemplating regulatory action against ECG for failing to release ‘dumsor’ timetable

    The Public Utilities Regulatory Commission (PURC) has noted that the Electricity Company of Ghana (ECG) has not complied with its directive to publish a load-shedding timetable that corresponds with the timelines and duration for each transformer injection.

    According to the regulator, there is no evidence of the load management timetable being made public.

    As a result, the Commission stated that it is in the process of finalizing regulatory action regarding this issue.

    There has been increasing pressure on the state power distributor to release the timetable, especially in light of the erratic power supply (Dumsor) being experienced in various parts of the country.

    Meanwhile, the Electricity Company of Ghana (ECG) has reassured the public that the national grid remains stable.

    In a press release issued on Easter Friday, the power distributor attributed recent power outages in certain areas to localized faults.

  • 100 notices informing the public about power outage was issued by us since January – ECG to PURC

    100 notices informing the public about power outage was issued by us since January – ECG to PURC

    The Electricity Company of Ghana (ECG) has revealed that it issued more than 100 notifications of power outages during the initial quarter of 2024.

    The majority of these notifications were aimed at facilitating maintenance activities on its transmission equipment, as stated by the power distributor.

    This disclosure came in response to a query dated March 18 from the Public Utilities Regulatory Commission (PURC) requesting ECG to provide “copies of ECG publications informing the general public of power outages from 1 January 2024 to date.”

    Numerous regions across the country have been encountering frequent power interruptions, leading to calls from the public for a load-shedding timetable to aid in planning daily activities.

    However, ECG management has reiterated that no schedule will be provided, attributing the interruptions to technical issues.

    Furthermore, in its directive dated March 18, the PURC instructed ECG to release a load management schedule by April 2, 2024.

  • Planned maintenance works to blame for 70% of power outages – ECG to PURC

    Planned maintenance works to blame for 70% of power outages – ECG to PURC

    The Electricity Company of Ghana (ECG) reported issuing over 100 power outage notifications in the first two and a half months of this year, mostly due to maintenance activities.

    This disclosure came in response to a request from the Public Utilities Regulatory Commission (PURC) for the ECG’s records of power outage notifications in 2024.

    Out of three inquiries posed to the power distributor, this response was the only one due by March 27th. One of PURC’s requests was for a schedule of load shedding.

    PURC’s assessment found that the ECG did not adhere to two of eight directives, notably failing to release a load-shedding timetable. PURC has informed the commissioners of ECG’s failure, leaving them to decide on potential sanctions.

    The Ghana Energy Commission’s 2024 forecast predicts a reliable capacity of 4,756 MW to meet the estimated system peak demand of 3,788 MW. However, due to planned maintenance and fuel supply, the available capacity might decrease by 356 MW.

    On Thursday, March 28, 2024, ECG issued a power outage notice labeled as a ‘GRIDCo outage,’ affecting 69 areas in Tema.

    In Tema area 1, which includes residential zones, 32 areas experienced the outage, including Afienya, Christian International School, Prampram, and Dawhenya.

    Tema area 2, primarily industrial, also faced the outage, affecting 37 locations such as Japan Motors, Unilever, GPHA Terminal 1&2, Tema Oil Refinery Pumping station, Dangote Cement, and Cocobod Warehouse.

  • ECG snubs PURC’s order to release ‘dumsor’ timetable

    ECG snubs PURC’s order to release ‘dumsor’ timetable

    The Electricity Company of Ghana (ECG) has missed the deadline to provide a load-shedding timetable as mandated by the Public Utilities Regulatory Commission (PURC) amidst ongoing power outages.

    The PURC had instructed the ECG to deliver a detailed report covering power outages from January 1, 2024, onwards, including information on load curtailment, energy shortages, and affected customers.

    Despite the seven-day ultimatum given by the PURC, the ECG has failed to submit the required report, risking potential sanctions from the regulatory body.

    The failure to address these crucial issues may lead to penalties being imposed on the power distribution company, as cautioned by the PURC.

  • PURC makes public its orders to ECG

    PURC makes public its orders to ECG

    Public Utilities Regulatory Commission (PURC) has provided an update on the progress of directives issued to the Electricity Company of Ghana (ECG) on March 19, 2024.

    According to the PURC, three out of the five tasks assigned to the power distribution company have been completed.

    Earlier, the Commission had mandated ECG to submit a comprehensive report on various aspects of its operations, including tariff revenue allocation and regulatory audit data, by April 2, 2024.

    Additionally, ECG was instructed to distribute funds from the Cash Waterfall Mechanism (CWM) by March 25, 2024.

    These directives were issued under Sections 3 and 24 of the Public Utilities Regulatory Commission Act, 1997 (Act 538), in response to concerns raised by the PURC regarding declining service quality and increased power outages across ECG service areas since January 1, 2024.

    However, in a press release dated March 26, PURC disclosed that ECG has yet to fulfill its obligation of making payments to energy sector players along the electricity value chain.

    The statement further stressed that “PURC shall validate all payments made along the electricity value chain for an approval month and publish it on the PURC website not later than the second week of the following month.”

    But this validation can only be done when payments to the energy sector players have been completed.

  • ‘Irresponsible’ ECG spent misappropriated cash on fuel – PURC

    ‘Irresponsible’ ECG spent misappropriated cash on fuel – PURC

    The Public Utilities Regulatory Commission (PURC) has criticized the Electricity Company of Ghana (ECG) for its decision to use funds from the cash waterfall mechanism to purchase fuel for power generation.

    This decision has reportedly left the Volta River Authority (VRA) and the Ghana Grid Company (GRIDCo) cash-strapped between November 2023 and January 2024, negatively impacting their operational capacity.

    PURC has given ECG a one-week ultimatum to respond to a set of demands and warned that it may impose sanctions if the demands are not met.

    Alhaji Jabaru Abubakar, the Director of Regional Operations and Consumer Services at the Commission, emphasized that the ECG must adhere to regulatory guidelines and cannot operate on its own terms. He dismissed speculation of a turf war between the PURC and ECG, stating that the PURC is simply fulfilling its role as a regulator.

    Energy analyst Kwame Jantuah suggested the need for a mediation body to resolve the differences between the two entities.

    Meanwhile, the Mines and Energy Committee in Parliament has summoned the Energy Minister and the managing director of ECG to address the recent public dispute. Committee Chairman Samuel Atta Akyea stated that they view the matter as important and aim to understand the root cause of the disagreement between the regulator and the distributor.

  • ECG overpaid non-CWM beneficiaries – Audit report

    ECG overpaid non-CWM beneficiaries – Audit report

    An audit conducted by PricewaterhouseCoopers (PwC) on the Electricity Company of Ghana (ECG) has revealed significant discrepancies in its adherence to the Cash Waterfall Mechanism (CWM) established by the Public Utilities Regulatory Commission (PURC).

    The Cash Waterfall Mechanism Validation Report for November 2023 Payment echoed concerns about the handling of cash collection and distribution by ECG management.

    The audit, according to The Hearld, found that there were substantial disparities between the reported collections and the actual disbursements by ECG, amounting to approximately GHS3.5 billion over ECG’s CWM allocation from July 2022 to September 2023.

    These findings are contrary to the requirements of the Cash Waterfall Mechanism for month-on-month analysis, as reported by The Herald.

    The audit findings revealed that ECG disbursed funds to non-CWM beneficiaries in amounts that exceeded its allocated amounts as per the CWM guidelines. This deviation from the intended distribution mechanism outlined by PURC is significant.

    “Disbursement to CWM beneficiaries from other ECG operational accounts post-MoF directive of June 21, 2023, effective July 1, 2023. The Ministry of Finance (MoF) issued a directive on June 21, 2023, effective July 1, 2023, that ECG should operate a single account from which all collections and payments will be made. In this regard, ECG designated Fidelity Bank Account Number 1070006628289 as the single collections account.

    “From our validation procedures performed, we noted that some payments totaling GHS 684 million to CWM beneficiaries for the period from July 2023 to September 2023 were made from other ECG operational accounts, escrow accounts, and margin accounts. Payments through these other accounts were not in line with the MoF directive issued.

    “We have raised this with ECG and requested the bank statements for these operational accounts, escrow accounts, and margin accounts to validate these payments to the CWM beneficiaries. We have yet to receive them.”

    Additionally, the audit highlighted a net difference of GHS1.9 billion between the total collections declared on the CWM-approved schedules and the inflows consolidated from the bank account statements reviewed.

    The audit team noted consistent differences between the collections and corresponding allocations made by ECG, compared to what was actually paid out. According to the CWM reports, this discrepancy was primarily due to overpayments/underpayments to beneficiaries, particularly those classified under Tier 2 (Level B).

    “The total collections per the CWM were lower than the total collections per the two bank statements. We have raised this with ECG and requested explanations and supporting evidence for these disparities. As of the date of this report, ECG management has yet to revert with these explanations and supporting evidence.”

    “The list of documents reviewed as part of the validation exercise includes the following: CWM payments (from 2022 to 2023); ECG GCB Bank Statement for account number 1011130011277 for the period from July 2022 to September 2023; Fidelity Bank Statement for account number 1070006628289 for the period from January 2023 to September 2023;

    “Cheque registers for payments to CWM beneficiaries for the period from July 2022 to September 2023; bank transfer advice to various banks for payments to various CWM beneficiaries for the period from July 2022 to September 2023.

    “Based on the data made available to us, we adopted the following approach to the exercise: Cash collections: We obtained the bank statements of the GCB collections account (1011130011277) and the Fidelity single collections account (1070006628289) and analysed all collections received in the account (credit transactions in the bank statement) on a monthly basis for the period from July 2022 to September 2023.

    “We then compared the total monthly collections analysed from the bank statements to the amounts reported in the CWM, highlighting the differences noted for each month.

    “We obtained the bank statements of the GCB collections account (1011130011277) and Fidelity single collections account (1070006628289) and analysed all disbursements in the account (debit transactions in the bank statement) on a monthly basis for the period from July 2022 to September 2023. We then identified all disbursements on a month-by-month basis made to CWM beneficiaries by obtaining and analysing the cheque register and bank transfer advice from ECG. For those payments made through the Fidelity and GCB accounts, we agreed these amounts to the bank statements.

    “We then excluded the total CWM payments from the total disbursements to ascertain the non-CWM disbursements made by ECG and compared these amounts to ECG’s CWM allocation. Differences between Total Collections declared on CWM and the total collections consolidated from the bank statements of the GCB main account and the Fidelity Single Collections account. On a monthly basis, ECG is required to report their total collections for the month for input into the CWM, which would then be distributed amongst the CWM beneficiaries.

    “To assess the amounts reported by ECG, we obtained and analysed all collections received in the GCB collections account (account number 1011130011277) for the period from July 2022 to September 2023 and the Fidelity Bank Single Collections Account (account number 1070006628289) for the period from January 2023 to September 2023).

    “From our analysis performed on the bank statements received, we noted a net difference of GHS1.9 billion between the total collections declared on the CWM approved schedules and the inflows consolidated from the bank account statements shared.

    This comes as PURC continues to accuse ECG and its management of refusing to comply “with the guidelines of the new CWM as directed by the President, Nana Akufo-Addo, in August 2023.

    “This defeats the principle of fair and equitable allocation of revenue to sector players under Level B as approved by the CWM Standing Committee in line with the revised CWM guidelines. The Commission wishes to state that ECG should co-operate and allow the CWM to function as directed by the President. Additionally, MoF should also take the necessary steps to honour its obligation by paying for the shortfalls.”

    In the audit report, PricewaterhouseCoopers expressed frustrations, citing a lack of cooperation from ECG management during the audit process. The report noted that the state company often refused to provide requested information, particularly documents, and did not respond to queries regarding identified infractions.

    Conducted at the request of the Ministry of Finance, the audit recommends the strengthening of the current CWM and enhancing ECG’s compliance with its directives. Proposed measures include process improvements in billing and invoicing, as well as the implementation of technology-enabled platforms to enhance transparency and accountability.

    The audit report stated, “We have identified and described in detail our recommendations for strengthening the current CWM and the inputs from ECG going forward.” It added, “It is imperative that ECG and other stakeholders work collaboratively to implement these recommendations and uphold the integrity of the CWM.”

    This includes: Establishing billing and invoicing process improvements at ECG; Key considerations for the CWM disbursement process; Key considerations for the management of non-tariff revenue by ECG; Medium-term redevelopment of the CWM onto a technology-enabled platform to strengthen the fundamental objectives of the mechanism; Key considerations for cybersecurity and data protection measures at ECG (including implementation of a disaster recovery plan or framework, integration of cyber defence mechanisms and processes at ECG, and considerations for managing third-party solutions and collaborations).

    It suggested engaging with the Ministry of Energy, PURC, and other relevant stakeholders to establish the critical process of retrieving the required data/information to complete our tasks. This will also establish the foundation for the relevant processes and information requirements going forward for the quarterly reviews.

    “We also look forward to discussing our recommendations as PURC, ESRP, and the other stakeholders plan to work with ECG to implement them to help restore confidence and promote a transparent and strengthened CWM.”

    As part of achieving financial sustainability in Ghana’s energy utilities and value chain, the Government of Ghana (GoG) initiated the Energy Sector Recovery Program (ESRP) in May 2019. The ESRP is a comprehensive recovery program that sets out a roadmap of policies and actions required for financial recovery in the energy sector.

    In April 2020, the Electricity Sector Revenue Protection (ESRP) implemented the Cash Waterfall Mechanism (CWM) to ensure transparent, fair, and timely payment of all revenues billed and collected by the Electricity Company of Ghana (ECG) on behalf of the entire electricity generation value chain.

    The CWM, along with the Natural Gas Clearinghouse (NGC) mechanisms, was established to promote fairness and transparency in the disbursement of energy revenues and the equitable allocation of tariff revenue collected by ECG to all parties in the energy value chain.

    This validation exercise aims to verify electricity sales in terms of kilowatt-hours (kWh) and the amount billed and collected by ECG over a specified period. It seeks to confirm whether these sales, billings, and collections align with the requirements and outcomes of the Cash Waterfall Mechanism and its related payments. The assessment will also validate the cycle of power delivered, corresponding billing, and collection, as well as the full transfer of these collected funds from regional collection accounts into the Single Collections account.

    Issues related to ECG’s revenues/collections and the broader energy sector debt have contributed to Ghana’s economic challenges. Therefore, this engagement is crucial in identifying and addressing these challenges to strengthen the power sector value chain.

    Amongst other things, it demanded some detailed revenue assurance and validation, an understanding of the key sources of revenue for ECG, i.e., tariff and non-tariff, and their detailed composition /breakdown; a review of revenue/cash collections from the district level and how this flows to the Head Office from the customers’ billings.

    It also recommended stakeholder engagement and buy-in to align with key stakeholders (IPPs, ECG, PURC, MoEn, GoG) on the reconciliation/validation exercise’s outcome and key actions required.

    The CWM report does not state clearly why this happened, and the PURC notes that the CWM Standing Committee indicated how this defeats the purpose of the CWM.

    “We generally agree with this position, as the guidelines for the CWM are quite clear.

    It will be important to understand, from ECG’s perspective, why there is a continuous lack of cooperation in following the guidelines, which is raising many questions about its use of its collections.”

    It was also identified that ECG used an unprotected Microsoft Excel spreadsheet (Data Integrity and Model Security).

    “We observed that most of the submitted CWM models did not have protected cells to limit users’ ability to interfere with allocation formulas either intentionally or by error.”

    It was advised that PURC will need to reconsider using Microsoft Excel-based spreadsheets for the CWM going forward. The integrity of the data entered into the spreadsheet must be safeguarded to promote transparency and efficient management of the mechanism.

    Key cells must be locked with control access features and enhanced access log features programmed into the spreadsheet to track any attempted changes to the inputs in the model.

    “As suggested in our recommendation, PURC, together with ESRP, should consider a shared platform approach to enhance oversight and accountability from ECG, beneficiaries, and the key stakeholders of Ghana’s value chain to promote confidence in the CWM and its ability to meet its objectives.”

    “Currently, ECG is required to submit the CWM to PURC for review and validation. As mentioned earlier, the allocations and subsequent disbursements often do not completely follow the requirements of the guidelines. It will be useful for PURC to take advantage of technology-enabled solutions to facilitate a system that provides real-time data, independent validation, and a stronger reconciliation system to support a more efficient monitoring and evaluation process in the CWM declaration process.

    On validation of payments to CWM beneficiaries, the report said that “from our review of payments made to CWM beneficiaries, we noted that some payments were made through ECG’s operational accounts, margin accounts, and escrow accounts (ADB, Consolidated Bank, Fidelity Bank, GCB, Access Bank, Zenith Bank, Bank of Africa, First Atlantic Bank, GT Bank, Omni BSIC, Republic Bank, Ecobank, ABSA, Stanbic Bank, Societe Generale, CAL Bank, and Universal Merchant Bank). As of the date of this report, the bank statements for these accounts have not been made available to us to validate these payments. As such, the validation of these payments could not be performed.

  • ECG accused of understating generated funds

    ECG accused of understating generated funds

    An audit conducted by PricewaterhouseCoopers (PwC) on the Electricity Company of Ghana (ECG) has revealed significant discrepancies in its adherence to the Cash Waterfall Mechanism (CWM) established by the Public Utilities Regulatory Commission (PURC).

    The audit, according to The Hearld, found that there were substantial disparities between the reported collections and the actual disbursements by ECG, amounting to approximately GHS3.5 billion over ECG’s CWM allocation from July 2022 to September 2023.

    These findings are contrary to the requirements of the Cash Waterfall Mechanism for month-on-month analysis, as reported by The Herald.

    Additionally, the audit highlighted a net difference of GHS1.9 billion between the total collections declared on the CWM-approved schedules and the inflows consolidated from the bank account statements reviewed.

    This comes as PURC continues to accuse ECG and its management of refusing to comply “with the guidelines of the new CWM as directed by the President, Nana Akufo-Addo, in August 2023.

    “This defeats the principle of fair and equitable allocation of revenue to sector players under Level B as approved by the CWM Standing Committee in line with the revised CWM guidelines. The Commission wishes to state that ECG should co-operate and allow the CWM to function as directed by the President. Additionally, MoF should also take the necessary steps to honour its obligation by paying for the shortfalls.”

    The Cash Waterfall Mechanism Validation Report for November 2023 Payment echoed similar concerns about the handling of cash collection and distribution by ECG management.

    In the audit report, PricewaterhouseCoopers expressed frustrations, citing a lack of cooperation from ECG management during the audit process. The report noted that the state company often refused to provide requested information, particularly documents, and did not respond to queries regarding identified infractions.

    However, the PricewaterhouseCoopers audit said, “From our analysis of the disbursements made from the GCB collections account and the Fidelity Single Collections account, we noted that for all the months, with the exception of February 2023, the disbursements made by ECG to non-CWM beneficiaries were in excess of its allocated amounts per the CWM.”

    The audit findings revealed that ECG disbursed funds to non-CWM beneficiaries in amounts that exceeded its allocated amounts as per the CWM guidelines. This deviation from the intended distribution mechanism outlined by PURC is significant.

    The audit team noted consistent differences between the collections and corresponding allocations made by ECG, compared to what was actually paid out. According to the CWM reports, this discrepancy was primarily due to overpayments/underpayments to beneficiaries, particularly those classified under Tier 2 (Level B).

    Conducted at the request of the Ministry of Finance, the audit recommends the strengthening of the current CWM and enhancing ECG’s compliance with its directives. Proposed measures include process improvements in billing and invoicing, as well as the implementation of technology-enabled platforms to enhance transparency and accountability.

    The audit report stated, “We have identified and described in detail our recommendations for strengthening the current CWM and the inputs from ECG going forward.” It added, “It is imperative that ECG and other stakeholders work collaboratively to implement these recommendations and uphold the integrity of the CWM.”

    This includes: Establishing billing and invoicing process improvements at ECG; Key considerations for the CWM disbursement process; Key considerations for the management of non-tariff revenue by ECG; Medium-term redevelopment of the CWM onto a technology-enabled platform to strengthen the fundamental objectives of the mechanism; Key considerations for cybersecurity and data protection measures at ECG (including implementation of a disaster recovery plan or framework, integration of cyber defence mechanisms and processes at ECG, and considerations for managing third-party solutions and collaborations).

    It suggested engaging with the Ministry of Energy, PURC, and other relevant stakeholders to establish the critical process of retrieving the required data/information to complete our tasks. This will also establish the foundation for the relevant processes and information requirements going forward for the quarterly reviews.

    “We also look forward to discussing our recommendations as PURC, ESRP, and the other stakeholders plan to work with ECG to implement them to help restore confidence and promote a transparent and strengthened CWM.”

    “The total collections per the CWM were lower than the total collections per the two bank statements. We have raised this with ECG and requested explanations and supporting evidence for these disparities. As of the date of this report, ECG management has yet to revert with these explanations and supporting evidence.”

    “Disbursement to CWM beneficiaries from other ECG operational accounts post-MoF directive of June 21, 2023, effective July 1, 2023. The Ministry of Finance (MoF) issued a directive on June 21, 2023, effective July 1, 2023, that ECG should operate a single account from which all collections and payments will be made. In this regard, ECG designated Fidelity Bank Account Number 1070006628289 as the single collections account.

    “From our validation procedures performed, we noted that some payments totaling GHS 684 million to CWM beneficiaries for the period from July 2023 to September 2023 were made from other ECG operational accounts, escrow accounts, and margin accounts. Payments through these other accounts were not in line with the MoF directive issued.

    “We have raised this with ECG and requested the bank statements for these operational accounts, escrow accounts, and margin accounts to validate these payments to the CWM beneficiaries. We have yet to receive them.

    As part of achieving financial sustainability in Ghana’s energy utilities and value chain, the Government of Ghana (GoG) initiated the Energy Sector Recovery Program (ESRP) in May 2019. The ESRP is a comprehensive recovery program that sets out a roadmap of policies and actions required for financial recovery in the energy sector.

    In April 2020, the Electricity Sector Revenue Protection (ESRP) implemented the Cash Waterfall Mechanism (CWM) to ensure transparent, fair, and timely payment of all revenues billed and collected by the Electricity Company of Ghana (ECG) on behalf of the entire electricity generation value chain.

    The CWM, along with the Natural Gas Clearinghouse (NGC) mechanisms, was established to promote fairness and transparency in the disbursement of energy revenues and the equitable allocation of tariff revenue collected by ECG to all parties in the energy value chain.

    This validation exercise aims to verify electricity sales in terms of kilowatt-hours (kWh) and the amount billed and collected by ECG over a specified period. It seeks to confirm whether these sales, billings, and collections align with the requirements and outcomes of the Cash Waterfall Mechanism and its related payments. The assessment will also validate the cycle of power delivered, corresponding billing, and collection, as well as the full transfer of these collected funds from regional collection accounts into the Single Collections account.

    Issues related to ECG’s revenues/collections and the broader energy sector debt have contributed to Ghana’s economic challenges. Therefore, this engagement is crucial in identifying and addressing these challenges to strengthen the power sector value chain.

    Amongst other things, it demanded some detailed revenue assurance and validation, an understanding of the key sources of revenue for ECG, i.e., tariff and non-tariff, and their detailed composition /breakdown; a review of revenue/cash collections from the district level and how this flows to the Head Office from the customers’ billings.

    It also recommended stakeholder engagement and buy-in to align with key stakeholders (IPPs, ECG, PURC, MoEn, GoG) on the reconciliation/validation exercise’s outcome and key actions required.

    The CWM report does not state clearly why this happened, and the PURC notes that the CWM Standing Committee indicated how this defeats the purpose of the CWM.

    “We generally agree with this position, as the guidelines for the CWM are quite clear.

    It will be important to understand, from ECG’s perspective, why there is a continuous lack of cooperation in following the guidelines, which is raising many questions about its use of its collections.”

    It was also identified that ECG used an unprotected Microsoft Excel spreadsheet (Data Integrity and Model Security).

    “We observed that most of the submitted CWM models did not have protected cells to limit users’ ability to interfere with allocation formulas either intentionally or by error.”

    It was advised that PURC will need to reconsider using Microsoft Excel-based spreadsheets for the CWM going forward. The integrity of the data entered into the spreadsheet must be safeguarded to promote transparency and efficient management of the mechanism.

    Key cells must be locked with control access features and enhanced access log features programmed into the spreadsheet to track any attempted changes to the inputs in the model.

    “As suggested in our recommendation, PURC, together with ESRP, should consider a shared platform approach to enhance oversight and accountability from ECG, beneficiaries, and the key stakeholders of Ghana’s value chain to promote confidence in the CWM and its ability to meet its objectives.”

    “Currently, ECG is required to submit the CWM to PURC for review and validation. As mentioned earlier, the allocations and subsequent disbursements often do not completely follow the requirements of the guidelines. It will be useful for PURC to take advantage of technology-enabled solutions to facilitate a system that provides real-time data, independent validation, and a stronger reconciliation system to support a more efficient monitoring and evaluation process in the CWM declaration process.

    On validation of payments to CWM beneficiaries, the report said that “from our review of payments made to CWM beneficiaries, we noted that some payments were made through ECG’s operational accounts, margin accounts, and escrow accounts (ADB, Consolidated Bank, Fidelity Bank, GCB, Access Bank, Zenith Bank, Bank of Africa, First Atlantic Bank, GT Bank, Omni BSIC, Republic Bank, Ecobank, ABSA, Stanbic Bank, Societe Generale, CAL Bank, and Universal Merchant Bank). As of the date of this report, the bank statements for these accounts have not been made available to us to validate these payments. As such, the validation of these payments could not be performed.

    “The list of documents reviewed as part of the validation exercise includes the following: CWM payments (from 2022 to 2023); ECG GCB Bank Statement for account number 1011130011277 for the period from July 2022 to September 2023; Fidelity Bank Statement for account number 1070006628289 for the period from January 2023 to September 2023;

    “Cheque registers for payments to CWM beneficiaries for the period from July 2022 to September 2023; bank transfer advice to various banks for payments to various CWM beneficiaries for the period from July 2022 to September 2023.

    “Based on the data made available to us, we adopted the following approach to the exercise: Cash collections: We obtained the bank statements of the GCB collections account (1011130011277) and the Fidelity single collections account (1070006628289) and analysed all collections received in the account (credit transactions in the bank statement) on a monthly basis for the period from July 2022 to September 2023.

    “We then compared the total monthly collections analysed from the bank statements to the amounts reported in the CWM, highlighting the differences noted for each month.

    “We obtained the bank statements of the GCB collections account (1011130011277) and Fidelity single collections account (1070006628289) and analysed all disbursements in the account (debit transactions in the bank statement) on a monthly basis for the period from July 2022 to September 2023. We then identified all disbursements on a month-by-month basis made to CWM beneficiaries by obtaining and analysing the cheque register and bank transfer advice from ECG. For those payments made through the Fidelity and GCB accounts, we agreed these amounts to the bank statements.

    “We then excluded the total CWM payments from the total disbursements to ascertain the non-CWM disbursements made by ECG and compared these amounts to ECG’s CWM allocation. Differences between Total Collections declared on CWM and the total collections consolidated from the bank statements of the GCB main account and the Fidelity Single Collections account. On a monthly basis, ECG is required to report their total collections for the month for input into the CWM, which would then be distributed amongst the CWM beneficiaries.

    “To assess the amounts reported by ECG, we obtained and analysed all collections received in the GCB collections account (account number 1011130011277) for the period from July 2022 to September 2023 and the Fidelity Bank Single Collections Account (account number 1070006628289) for the period from January 2023 to September 2023).

    “From our analysis performed on the bank statements received, we noted a net difference of GHS1.9 billion between the total collections declared on the CWM approved schedules and the inflows consolidated from the bank account statements shared.

  • PURC directs ECG to furnish it with all data and bank statements for auditing

    PURC directs ECG to furnish it with all data and bank statements for auditing

    The Public Utilities Regulatory Commission (PURC) has demanded that the Electricity Company of Ghana (ECG) provide it all the requested data, allow access to its bank statements for auditing.

    Vice president of IMANI-Africa, Bright Simons, made this known when he shared portions of the PURC’s statement on the matter on his platform on X.

    In early March this year, Bright Simons, provided documents that indicate that the Electricity Company of Ghana withheld information from Pricewaterhouse Coopers (PWC) tasked with validating ECG’s revenue accounts.

    “PWC, the auditors tasked by govt of Ghana to check if the under-pressure state electricity utility, ECG, is handling its finances properly is struggling to get data from ECG. Its ledger of monies paid out by ECG in Sept 2023 doesn’t even list the big private power producers,” he wrote in a post on X.

    Per the document shared, PWC admitted that it reached out to the ECG for its customer billing and collections, and the bank statements for the Single Collection Account but failed to receive them.

    The December 8, 2023, press statement released by PWC indicated that they were informed on November 30, 2023, by the General Manager for Financial Planning and Revenue Assurance that the Managing Director of ECG had instructed that they attend a meeting on December 7, 2023, at 10 am at ECG so that the data that they had requested, including the customer billing and collections, and the bank statements for the Single Collection Account for the period of their review, would be provided to them.

    On December 7, 2023, PWC met the Managing Director of ECG as requested, however, “he stated during the meeting that ECG is unable to provide customer billing and collection data to a third party as this will contravene the Data Protection Act, 2012 (Act 843).”

    “As such, we were not provided with any data or information at the meeting and to date we do not have any customer billing and collection data, nor do we have any of ECG’s bank statements for the Single Collection Account for any of the periods to be covered by our review,” the statement added.

    The lack of this data and information, PWC said presented a significant limitation to the conduct of our work and without it they will be unable to perform any meaningful analysis towards the overall objectives of the assignment.

    Accordingly, they requested an urgent meeting with the Chief Director at the Ministry of Energy, Mrs Asamoah, at her earliest convenience to discuss the next steps for the engagement.

  • Flashback: “Why call me a prostitute? Because I’m doing my job? – Nana Yaa Jantuah fumes at critics

    Flashback: “Why call me a prostitute? Because I’m doing my job? – Nana Yaa Jantuah fumes at critics

    The director of public relations and external affairs of the Public Utilities Regulatory Commission (PURC) Nana Yaa Jantuah has expressed her displeasure over unpleasant ‘tags’ people give her on social media.

    Speaking in an interview with Morning Starr’s Kafui Dey on Starr 103.5FM, she fumed and said, “I’m not a prostitute.”

    Ms. Jantuah, who has been the primary spokesperson for the PURC regarding issues related to inadequate power supply, has faced increasing public backlash.

    This comes after the Commission announced increases in electricity and water tariffs, despite a worsening power crisis that has led to the implementation of load shedding measures.

    “I heard people say that I am wicked; I am a prostitute. They say it on social media… [it makes me feel] bad,” she complained.

    She said the constant abuse has made her contemplate resigning on several occasions but she was stopped by her boss each time.

    “Maybe when the time comes, I’ll resign,” she said. “I wish I could just pick up my bag one day and say I’m gone, seriously. [I’ve given it serious thought]. Last night I was thinking about, ‘Why don’t I leave’.

    “I was taught by my father [F A Jantuah, who served in the Nkrumah government] to do what is right and if I decide to take up a responsibility, I have to do it to the fullest at the time that I’m still there and when the time comes for me to leave, then I’m gone.

    “Ask my boss how many times I’ve said I’m leaving. Because you see some of the things and [they] hit you: that somebody will say that you are a prostitute, and a prostitute is somebody who solicits for sex openly, and I don’t solicit for sex; I don’t do that, and you find somebody you are older than just insulting you and talking to you anyhow. I’m getting to 50, but you get somebody [as young as] 24… [talking to you anyhow]. And that’s somebody I could give birth to,” she bemoaned.

    “I’ll tell you a story: I was praying in church when somebody saw me and the person said he stopped praying and was looking at me to make sure it was me. So when we finished, he walked up to me and said: ‘Is that you?’ I said: ‘Why?’ He said: ‘You pray?’ I said, ‘Yes, I’m a human being.

    I pray…I’m just doing a job and I do it to the best of my ability. some people say I’m a disgrace, and some people say I’m not a good Christian, but Kafui, if you’re given a job, you do it to the best of your ability.”

  • Don’t start bush fires near electricity poles – PURC

    Don’t start bush fires near electricity poles – PURC

    The Public Utilities Regulatory Commission (PURC) has issued a stern warning to individuals responsible for the concerning rise in bush fires dangerously close to electricity poles in the Volta Region.

    Residents in communities such as Tanyigbe Etoe, Adaklu, and Agortime, Mafi Kumasi in Central Tongu have been particularly affected, experiencing devastating consequences from these fires.

    Volta Regional Manager for PURC, Philip Agbezudor, has highlighted the severe damage caused to both property and the region’s electricity infrastructure due to these fires, sounding the alarm on the escalating issue.

    “The recent surge in bush fires near our electricity poles is not just a matter of inconvenience; it poses a significant threat to the safety of residents and the stability of our electricity supply,” stated Agbezudor in an interview with Joy News.

    The Volta Region, renowned for its picturesque landscapes and verdant vegetation, faces an increased risk of bush fires during dry seasons. However, authorities are increasingly concerned about the deliberate setting of fires near electricity poles.

    Mr Agbezudor stressed that these fires pose a significant threat to lives and result in costly damages and disruptions to power supply. This adversely affects communities, impacting their daily activities and businesses.

    “We have witnessed a series of avoidable incidents resulting from these fires, ranging from power outages to damaged equipment. This reckless behaviour cannot be tolerated,” Agbezudor continued.

    The PURC, working alongside the Electricity Company of Ghana, local authorities, and community leaders, has initiated efforts to educate the public about the risks of bush fires near electricity poles.

    These efforts include educational campaigns, community meetings, radio discussions, and the distribution of informational materials. These strategies aim to raise awareness and reduce the occurrence of fires near electricity infrastructure.

    “We urge all residents, particularly those in Tanyigbe Etoe, Adaklu, Agortime, the three Tongu districts, and surrounding areas, to exercise extreme caution and report any suspicious activities near electricity poles,” Agbezudor advised.

    Additionally, the PURC has cautioned that individuals responsible for causing bush fires near electricity infrastructure will be subject to severe penalties, including legal repercussions and possible fines.

    “We are taking this matter very seriously, and those found responsible will be held accountable to the fullest extent of the law,” Agbezudor affirmed.

    In response to these concerns, residents are urged to stay vigilant, report any instances of bush fires near electricity poles promptly, and cooperate with authorities to ensure the safety of all.

    The PURC is committed to collaborating closely with communities to reduce the risks posed by bush fires and protect the region’s electricity supply for the benefit of all residents.

    As the dry season continues, the commission stresses the importance of collective responsibility in preventing further incidents and ensuring the safety and prosperity of the Volta Region.

  • Electricity tariffs to marginally decrease for residential consumers in Ghana

    Electricity tariffs to marginally decrease for residential consumers in Ghana

    The Public Utilities Regulatory Commission (PURC) in Ghana has announced a marginal reduction in electricity tariffs for residential consumers, particularly those within the consumption bracket of 301 kWh and above. 

    According to the latest tariff review released by the PURC, residential consumers falling within this bracket can expect a reduction of 6.56 percent in their electricity tariffs.

    However, for lifeline consumers within the consumption bracket of 0-30 kWh, there will be no change in tariffs, with rates remaining unchanged at 0 percent.

    The PURC clarified that tariffs for non-residential consumers within the 0-300 kWh consumption bracket will also remain the same, without any alterations in their rates. However, consumers within the 301 kWh and above category will experience an average reduction of 4.98 percent in their electricity tariffs.

    These adjustments were outlined in the PURC’s statement on the first-quarter tariff review for electricity, natural gas, and water in 2024.

    While the electricity tariff review brings relief to residential consumers, the PURC stated that water tariffs for all consumer categories will remain unchanged during the period under review.

    In its previous fourth-quarter tariff review conducted in November 2023, the PURC had announced a slight increase of 0.34 percent in water tariffs. Conversely, electricity tariffs witnessed a decrease of 1.52 percent, effective from December 1, 2023.

    The latest tariff adjustments by the PURC reflect the regulatory body’s efforts to ensure fair and sustainable pricing for essential utilities while considering the economic well-being of consumers. These measures aim to strike a balance between maintaining operational efficiency and alleviating the financial burden on residential consumers amidst prevailing economic conditions.

  • Residential consumers to pay less for electricity as PURC slashes tariff by 6.56%

    Residential consumers to pay less for electricity as PURC slashes tariff by 6.56%

    The Public Utilities Regulatory Commission (PURC) has announced a marginal reduction in electricity tariffs for residential consumers.

    However, there will be no change (0%) in the prices paid by lifeline consumers (0-30 kWh) and residential consumers within the consumption bracket of 0-300 kWh.

    The slight tariff reduction of 6.56% will benefit residential consumers within the consumption bracket of 301 kWh and above.

    “Tariffs within the 0-300kWh for non-residential class of consumers remains the same with no change in their rates. However, consumers within 301kWh and above class will experience an average reduction of 4.980/0,” it added.

    The Public Utilities Regulatory Commission (PURC) has announced that water tariffs for all customer classes will remain unchanged for the upcoming period.

    This decision was outlined in a press release regarding the commission’s first-quarter tariff review decision for electricity, natural gas, and water. Dr. Ishmael Ackah, Executive Secretary of the PURC, signed the release.

    In its fourth-quarter tariff review in November 2023, the PURC had announced a 0.34% increase in water tariffs and a 1.52% decrease in electricity tariffs, effective December 1, 2023. The water tariff for residential customers had increased from GHS/m³ 4.72 to 4.74, while non-residential customers saw an increase from GHS/m³ 14.13 to 14.19.

    Water sachet producers experienced a tariff hike from GHS/m³ 22.26 to 22.34, and industrial consumers saw their tariff move from GHS/m³ 25.29 to 25.38.

  • PURC slashes electricity tariffs by 6.56% for some residential customers

    PURC slashes electricity tariffs by 6.56% for some residential customers

    Public Utilities Regulatory Commission (PURC) has declared a modest decrease in electricity tariffs for residential consumers.

    However, it clarified that there will be no adjustment (0%) in prices for lifeline consumers (0–30 kWh) and residential consumers using between 0-300 kWh.

    According to PURC, the marginal tariff reduction of 6.56% will specifically benefit residential consumers whose consumption exceeds 301 kWh.

    Public Utilities Regulatory Commission (PURC) has announced that water tariffs for all customer categories will remain unchanged in the upcoming period.

    This decision was conveyed through a press release regarding the commission’s first-quarter tariff review for electricity, natural gas, and water in 2024.

    The release, signed by Dr. Ishmael Ackah, Executive Secretary of the PURC, was disclosed by Citi News.

    In its previous tariff review conducted in the fourth quarter of 2023, which took effect on December 1, 2023, the PURC announced a slight 0.34% increase in water tariffs alongside a 1.52% reduction in electricity tariffs.

    Specifically, residential water tariffs rose from GHS/m³ 4.72 to 4.74, while non-residential tariffs increased from GHS/m³ 14.13 to 14.19.

    Water sachet producers experienced a tariff hike from GHS/m³ 22.26 to 22.34, while industrial consumers saw their tariff move from GHS/m³ 25.29 to 25.38.

    However, in the current review, there will be no adjustments to water tariffs for any customer segment.

  • PURC retrieves GH₵10.73M for NEDCo, GWCL

    PURC retrieves GH₵10.73M for NEDCo, GWCL

    At an end-of-year event with stakeholders, Isaac Osei Agyeman, Senior Complaints Officer at the Bono Regional office, disclosed GH₵85,478.75 refund to NEDCo and GWCL customers in the same period.

    In 2023, PURC handled 1,565 complaints, resolving 1,552, with NEDCo accounting for 1,149, GWCL 181, and consumers 235 complaints.

    Complaint categories include 840 for service quality, 338 billing issues, 42 metering problems, two unlawful disconnections, 264 payment concerns, 69 consumer service issues, seven damaged property, and three miscellaneous complaints.

    Patrick Antwi, Manager for the three regions, appreciates stakeholders and calls for increased collaboration in the coming year.

    Dinner honors outstanding individuals, including Francis Offei and Godwin Zuugmaab, for exceptional services at NEDCo and GWCL.

  • GHC10.73M recovered by PURC for NEDCo, GWCL

    GHC10.73M recovered by PURC for NEDCo, GWCL

    The Public Utility Regulatory Commission (PURC) recovered GhC10.73 million for the Northern Electricity Distribution Company (NEDCo) and the Ghana Water Company Limited (GWCL) in the Bono, Bono East, and Ahafo regions in 2023.

    During the same period, GhC85,478.75 was refunded to customers of NEDCo and GWCL. The PURC received a total of 1,565 complaints in 2023, with 1,552 successfully resolved.

    The breakdown of complaints included 1,149 against NEDCo, 181 against GWCL, and 235 against consumers.

    The highest number of complaints (840) was related to the quality of service, followed by billing issues (338), metering (42), payments (264), and others.

    Earlier in a remark, Mr Patrick Antwi, the Manager for the three regions, expressed his appreciation to all stakeholders for their diligent efforts in ensuring that PURC fulfilled its duties to serve the interests of utility companies and consumers and called for a stronger collaboration in the upcoming year.

    During the dinner, some individuals, including Mr Francis Offei, Debt Management Supervisor at NEDCo Sunyani Area and Mr Godwin Zuugmaab, Sunyani District Manager of GWCL were honoured for their exceptional and dedicated services for the interest of both companies and consumers.

  • PURC tackles 1,519 consumer complaints against ECG and GWL

    PURC tackles 1,519 consumer complaints against ECG and GWL

    This year, the Public Utilities Regulatory Commission (PURC) fielded 4,519 complaints against the Electricity Company of Ghana (ECG) and Ghana Water Limited (GWL) in the Eastern Region.

    These grievances spanned a spectrum of issues, including intermittent power outages, overbilling, delays in obtaining new services, and meter-related concerns. Impressively, the PURC resolved 99.53% of these complaints amicably, with only seven outstanding cases.

    As a result of the PURC’s intervention, GWL successfully recovered outstanding debts of GHS 420,340.64 from six customers, while ECG reclaimed GHS 184,120.00 from three customers.

    Additionally, billing adjustments in favor of consumers amounted to GHS 657,742.13 for 16 GWL customers and GHS 35,039.31 for six ECG customers.

    Jude Aduamuah-Addo, the Eastern Regional Director of the PURC, shared these outcomes during an end-of-year celebration organized by the Commission in Koforidua.

    He emphasized the PURC’s commitment to stakeholder engagement, having conducted 99 public interactions, reaching approximately 22,000 people at schools, religious gatherings, and community durbars across the region.

    Aduamuah-Addo underscored the need for a balanced approach, protecting both consumer rights and utility providers’ interests. He acknowledged the operational challenges faced by ECG and GWL, such as tampering with high-rated equipment.

    Looking ahead to 2024, the PURC envisions a year of “Strategic Impact” to build upon the gains of 2023. A call was made for the public to escalate complaints to the PURC for swift and amicable resolution.

    ECG Eastern Region General Manager, Mrs. Sariel Adobea Etwire, expressed the utility’s appreciation for the cooperative working relationship with the PURC, describing it as highly beneficial to their operational activities.

    Mr. Asomani Nyarko, GWL Eastern Regional Chief Manager, urged prompt bill payments to avoid service disconnection, noting an increased reconnection fee from GHS 4 to GHS 50 and consideration of an additional GHS 50 to discourage bill accumulation.

  • PURC resolves 771 out of 781 consumer complaints in 2023

    PURC resolves 771 out of 781 consumer complaints in 2023


    The Upper West Regional Manager of the Public Utility Regulatory Commission (PURC), Cassiel Eghan Asiedu, has announced that the Commission received 781 complaints from utility consumers, of which 771 were successfully resolved.

    The majority of the complaints centered on service quality, with power outages being the primary concern for the Electricity Company, while complaints against the Ghana Water Company included reduced water flow and burst pipelines.

    Mr Asiedu revealed these details during the end-of-year gathering of the PURC in Wa, bringing together representatives from the Northern Electricity Distribution Company (NEDCo), Ghana Water Company Ltd, PURC staff, and stakeholders, including members of the Consumer Service Committee in Tumu, Sissala East Municipality.

    He described 2023 as a “Year of Operational Efficiency” for the PURC, marked by engagement with various stakeholders on the Commission’s operations. Asiedu credited the year’s successes to the collaborative efforts and support received from stakeholders, including utility service providers and consumers.

    Looking ahead to 2024, Asiedu outlined the Commission’s strategic positioning, terming it a “Year of Strategic Impact” with a focus on four key areas known as “STEP” – Self-improvement, Transparency, Enforcement, and Proactiveness.

    These areas will emphasize staff capacity building, stakeholder engagement, law enforcement, and proactive service delivery through technology-enabled complaint mechanisms.

    Daniel Awortwe, the Upper West Regional Area Engineer of NEDCo, commended the PURC as a significant stakeholder and expressed optimism about continued collaboration.

    He highlighted NEDCo’s commitment to leveraging technology to enhance operations, ensuring reliable and high-quality power supply to consumers.

    The Upper West Regional Chief Manager of the Ghana Water Company Ltd, Kwasi Abebrese, assured consumers of quality service while acknowledging the workload on staff. He appealed for understanding from consumers as his outfit works to address complaints and challenges.

  • PURC announces 1.52% reduction in electricity tariffs, 0.34% increase in water tariffs

    PURC announces 1.52% reduction in electricity tariffs, 0.34% increase in water tariffs

    Public Utilities Regulatory Commission (PURC) has announced adjustments in water and electricity tariffs, with changes scheduled to take effect on December 1, 2023.

    The water tariff for residential customers will see a modest increase of 0.34%, moving from GHS/M3 4.72 to 4.74.

    Meanwhile, non-residential customers will experience a slight hike from GHS/M3 14.13 to 14.19.

    Water sachet producers will face an increase from GHS/M3 22.26 to 22.34, and industrial consumers will witness a tariff adjustment from GHS/M3 25.29 to 25.38.

    On the electricity front, there is a 1.52% decrease in tariffs. Residential lifeline customers (0–30kWh) will see their tariff reduced from 0.64 to 0.63, and all residential customers (0–300kWh) will experience a decrease from GHS/M3 1.42 to GHS/M3 1.40.

    Dr Ishmael Ackah, the Executive Secretary of the PURC, attributed the adjustments to factors such as the cost of electricity, increased volume and cost of chemicals for raw water treatment, the Ghana Cedi/US Dollar exchange rate, and inflation.

    He commended stakeholders for their support in implementing quarterly tariff reviews in accordance with the Rate Setting Guidelines for Quarterly Review of Natural Gas, Electricity, and Water Tariffs.

  • Provide consumers with meters to prevent unauthorized connections – PURC to ECG

    Provide consumers with meters to prevent unauthorized connections – PURC to ECG

    In an effort to combat the sale and use of unapproved meters in the country, Dr. Ishmael Ackah, the Executive Secretary of the Public Utilities Regulatory Commission (PURC), has urged the Electricity Company of Ghana (ECG) to ensure that meters, an essential commodity, are readily available to customers.

    He pointed out that some Ghanaians resort to illegal connections for electricity and water services because they believe that ECG and the Ghana Water Company Limited are unresponsive to their requests for meters or assistance when they encounter issues.

    During an interview with Joy News, Mr. Ackah stated, “When it comes to illegal activities, some individuals even resort to illegal water connections.

    Such actions are in violation of the criminal code as they amount to theft. However, we also encourage the ECG and Ghana Water to make meters accessible to consumers, as this is a common challenge raised by consumers.

    They should expedite the process of connecting consumers.”

    Regarding water treatment, the PURC Executive Secretary highlighted that the cost of production has increased significantly due to the use of polymer in the water treatment process.

    He mentioned that polymer is four times more expensive than the alum previously used by the Ghana Water Company Limited (GWCL).

    “Ghana water was using alumbut now they have moved to use polymer, but it is four times more expensive than alum. It means the cost of production has gone up and it will cost four times more to treat water. And this is all because of the Galamsey. In some areas, we have to treat muddy waters to make it clean for consumers,” Mr Ackah said.

    The Electricity Company of Ghana reportedly incurred a revenue loss of GH¢2.8 billion, primarily as a result of unauthorized power connections made by certain individuals in the country.

  • Eastern Region owes GHS46m for water supplied – PURC

    Eastern Region owes GHS46m for water supplied – PURC

    Executive Secretary of the Public Utilities Regulatory Commission (PURC), Dr. Ishmael Ackah, has revealed that residents in the Eastern Region owe an amount of GH¢46 million for water supplied.

    He made this known when he encouraged tertiary institution students to assist in identifying and reporting cases of illegal electricity and water connections.

    “In the Eastern Region alone, water consumers owed about GH¢46 million”, Dr Ackah said.

    During his address to students at Koforidua Technical University (KTU) on August 29, 2023, Dr. Ackah emphasized the importance of paying utility tariffs and the role students can play in reporting unauthorized connections.

    He also highlighted the incentive of a 6% reward on the recovered revenue from illegal connections for whistleblowers.

    Dr. Ackah explained that by fulfilling their billing obligations, utility companies can generate the necessary revenue to enhance their service delivery to the public.

    Meanwhile, the Eastern Regional Operations and Consumer Services Director at the PURC, Alhaji Jabaru Abukari urged utility consumers to report their concerns with their landlords to the PURC for redress.

    The PURC visited the university to interact with, educate, and promote the payment of utility bills among the students. They also encouraged the students to educate their parents about the importance of paying utility bills.

    The event, which was attended by university lecturers and administrators, provided students with the opportunity to ask relevant questions about utility services, and they received comprehensive answers to enhance their understanding of the topics discussed.

  • University students charged to report illegal power, water connection on campuses

    University students charged to report illegal power, water connection on campuses

    The Public Utilities Regulatory Commission (PURC) has encouraged tertiary institution students to assist in identifying and reporting cases of illegal electricity and water connections.

    Dr. Ishmael Ackah, the Executive Secretary of PURC, made this appeal while also advising students to promptly settle their utility bills.

    During his address to students at Koforidua Technical University (KTU) on August 29, 2023, Dr. Ackah emphasized the importance of paying utility tariffs and the role students can play in reporting unauthorized connections.

    He also highlighted the incentive of a 6% reward on the recovered revenue from illegal connections for whistleblowers.

    Dr. Ackah explained that by fulfilling their billing obligations, utility companies can generate the necessary revenue to enhance their service delivery to the public.

    “In the Eastern Region alone, water consumers owed about GH¢46 million”, Dr Ackah said.

    Alhaji Jabaru Abukari, the Eastern Regional Operations and Consumer Services Director at the PURC, encouraged consumers of utilities to report any grievances they have with their landlords to the PURC for resolution.

    Professor David Kofi Essumang, the Vice-Chancellor of Koforidua Technical University (KTU), expressed his satisfaction with the program.

    He noted that approximately 90% of his students resided in rental accommodations, and issues related to the payment of electricity and water bills often led to conflicts between landlords and students.

    “We in KTU use more electricity in training our students and the way PURC is considering industries, we are also appealing to them to also consider the tertiary institution to help reduce utility bills since the universities are also training the human resource of the country”, he said.

    Prof. Essumang commended the PURC for providing their students with education on how to calculate energy consumption and associated costs using the PURC Electricity Consumption Estimator (PECE) application.

    The PURC visited the university to interact with, educate, and promote the payment of utility bills among the students. They also encouraged the students to educate their parents about the importance of paying utility bills.

    The event, which was attended by university lecturers and administrators, provided students with the opportunity to ask relevant questions about utility services, and they received comprehensive answers to enhance their understanding of the topics discussed.

  • Utility rates could decrease if inflation and the currency rate decline – PURC

    Utility rates could decrease if inflation and the currency rate decline – PURC

    Executive Secretary of the Public Utilities Regulatory Commission (PURC), Ishmael Ackah, has indicated that a reduction in utility tariffs could be possible if the key factors contributing to tariff increases stabilize.

    Ackah noted that in the event of a decrease in inflation and a stable or reduced exchange rate, there is a potential for utility tariffs to undergo a downward revision.

    “So, our hope is for the exchange rate to remain stable or even fall if possible. Inflation would remain stable or even if it will go up, not so much like the June level. If some of these things happen, we will reduce the tariffs,” he was quoted by myjoyonline.com.

    The current rate change, which will take effect on September 1, 2023, was justified, according to the Public Utilities Regulatory Commission (PURC).

    The numerous considerations that were taken into account for the tariff adjustment were described by Dr. Ishmael Ackah.

    “For water, the major driver, one is electricity. However, because we said the industrial customers would experience no increase, this time it didn’t have any effect.

    “The (second) major driver for water is the cost of chemicals. So recently, they were using chemicals for water treatment, now what they have moved on to is what we call Colima, which is about two and half times more expensive than what they were using previously,” he said.

  • No request was made by IMF for us to bring back quarterly adjustments – PURC

    No request was made by IMF for us to bring back quarterly adjustments – PURC

    Executive Secretary of the Public Utilities and Regulatory Commission, Dr. Ishmael Ackah, has clarified that the quarterly adjustments conducted by the Commission were not a requirement set by the International Monetary Fund (IMF) to obtain the $3 billion loan.

    He explained that these adjustments were already in place, but their implementation had not been consistent.

    Consequently, the IMF’s directive was centered on ensuring the Commission’s consistent application of these adjustments and the collection of reviewed rates.

     “We used to have what was called automatic adjustment but now it is called quarterly adjustment.

    “The IMF is not asking us to bring the quarterly adjustment back, no. We have it and it’s published on our website. But what they are saying is that in order not to build debt in the sector, PURC should be consistent in implementing it, so that if there are any financial gaps when we implement it, at least it helps to pay, and we won’t go into 2025 saying energy sector debt is this, and government may have to introduce taxes and so many other things,” he told JoyNews.

    “Consistency helps to reduce the debt,” he added.

    The Executive Secretary emphasized that even though IMF conditionalities remain in place, they are taking Ghanaians’ welfare into account.

    “IMF is in town but look at June, we should have done 27% but the Board decided that that will be too much so why don’t we take 450 million out of the 27% that brought the tariff to 18% and that was what we adjusted with.

    “So yes, the IMF is there, the World Bank is there but we also looked at the welfare of the Ghanaian. Yes, we don’t have to build debt, but we can’t also kill Ghanaians, so the IMF is a factor but we made the decision even before that,” Dr. Ackah said.

  • Ghana Hotels Association petitions PURC over high charges

    Ghana Hotels Association petitions PURC over high charges

    The Ghana Hotels Association and Ghana Progressive Hotels Association have raised concerns over the steep water tariffs.

    According to the group, the increased tariff is significantly impacting operational costs and leading many industry players into substantial debts.

    At a press conference in Accra on Tuesday, August 28, 2023, the National President of the group, Dr. Edward Ackah Nyamike, stated the hotels’ problems began in January 2023, when the PURC issued an 8.3 percent increase in water tariff starting February 1, 2023.

    “When hotels received their water bills for February 2023, their tariff per cubic meter of water was GHC30, indicating a whopping 167% increase as against the 8.3% announced by the PURC.


    “The PURC responded promptly to the association’s petition in a letter dated 15th March and attempted to justify the 167% increase as part of an ongoing restructuring of Ghana Water Company Ltd consumer categories,” he added.

    In response to the anomalies, the association lodged a complaint with the regulatory body.

    The PURC’s initial response, dated March 15, defended the substantial increase, citing an ongoing restructuring of Ghana Water Company Ltd’s consumer categories.

    Dissatisfied with this response, the association submitted a second petition, warning of a potential protest at the PURC office if the perceived billing errors were not rectified.

    Following meetings and communications, the PURC acknowledged on April 5, 2023, that the significant billing surge was due to misclassification during tariff implementation.

    Subsequently, the PURC directed the Ghana Water Company Ltd (GWCL) to revert misclassified non-residential customers back to their proper categories and to halt disconnections for disputed bills.

    “To put it more bluntly, the administration of the Tourism Development Fund has denied Tourism Trade Associations the needed financial support to be effective partners in the Public Private Sector collaboration space,” he said.

    However, Dr. Nyamike highlighted that despite these directives, the PURC later reclassified hoteliers as a commercial category and announced new tariff increments, causing additional surprise and concern within the industry.

    Dr. Nyamike called for the PURC to enforce its initial directive to correct the categorization and billing errors for the months of February through May, as the misclassifications had led to substantial debts for association members.

    The call also extended to the government, urging them to abolish the 1% COVID-19 Health Recovery Levy, given the conclusion of the global health emergency.

    Dr. Nyamike further expressed apprehensions regarding steep increases in property rates for hotels.

    He asserted that in a struggling economic environment, the significant property rate hikes without reference to existing rates were distressing.

    The association also urged the Roads and Highway Ministry to prioritize upgrading major highways leading to tourist destinations.

    The deteriorated state of certain roads to these attractions has adversely affected tourist visits and consequently impacted hotel occupancy, such as the Accra-Cape Coast road.

    In addition, Dr. Nyamike voiced concerns over the exclusion of the association and its counterparts from the disbursement of the 1% Tourism Development Fund, established in 2012 to support industry development.

    Concluding their press conference, the association formally petitioned the PURC to reconsider its decision to reclassify hoteliers under the commercial category for water billing.

  • Hotels Association to protest tariff hike

    Hotels Association to protest tariff hike

    In response to the recent tariff increment, the Ghana Hotels Association has indicated that it intends to file a petition with the Public Utilities Regulatory Commission (PURC).

    On June 1, 2023, the PURC approved an upward adjustment in water and electricity tariffs.

    The decision to increase the tariffs was based on various factors considered by the regulator, including the cost of electricity, rising expenses for raw water treatment chemicals, exchange rates, and inflation.

    However, the tariff increment has faced strong opposition from multiple stakeholders, with the Association of Ghana Industries leading the charge. Concerns have been raised about the potential negative impact on local businesses.

    Dr. Edward Ackah-Nyamike Jnr, the President of the Ghana Hotels Association, expressed the burden felt by their members due to the significant 160 percent increment.

    In an interview with Citi News, he emphasized the urgent need to reverse this decision in order to alleviate the strain on indigenous businesses.

    “We appreciate the situation we find ourselves in as a country and we do know the utility tariffs will be adjusted every quarter and we do know that these adjustments will certainly be upward all the time so we have no problem with those adjustments provided that it is communicated to us, so we prepare ourselves for it and know exactly how much it is going to affect our budget or our cost.”

    “So when you say 8.3 percent and end up at 167 that is very scary and we want to pre-empt such actions in the future which is why we are petitioning. So we are having discussions with our executives and members,” he stated.

  • Ghanaians to pay more for electricity, water effective today

    Ghanaians to pay more for electricity, water effective today

    The upward adjustment in electricity and water tariffs by the Public Utility Regulatory Authority (PURC) takes effect today, June 1, 2023.

    The electricity tariff goes up by 18.36%, while water tariffs will see a 19% increase. These adjustments are necessary due to the rising costs of production, according to the PURC.

    The Regional Director of Operations for PURC, Alhaji Abubakari Jabari, explained in an interview with Starr News that customers who pay postpaid bills on June 1, 2023, will still be charged based on the old rates.

    For most water bills, the old rate will continue to apply until consumption for the month of June, after which the new rate will be implemented.

    Credit deposits made by customers will be calculated using the old rate until the end of the month, following which the new rate will be applied for subsequent billing cycles.

    To address concerns about purchasing credits at the beginning of the month, Alhaji Abubakari Jabari advised against panicking or rushing to buy credits to mitigate the impact of the tariff adjustment.

    He clarified that buying credits early in the month does not provide any specific advantages or discounts. Purchasing credits at any time during the month will be equivalent in terms of the billing calculation.

    He urged consumers not to queue or rush to purchase credits on the first day of the month, assuring them that they would not miss out on any potential benefits by buying credits at a later time during the month.

    Alhaji Abubakari Jabari also reassured consumers that their billing calculations would accurately reflect their consumption regardless of the date of purchase or falling within a specific usage bracket.

    “I know most people go to buy their credit at the beginning of the month, I don’t see any point in that but people have the perception that if you buy credit in the first week of the month you might get some discount. You can’t force yourself to be within the lifeline, so any time you go to buy your credit, it is as good as buying in the first week or first day of the month. It’s a normal operational issue so we don’t expect people to go and cue today in trying to avoid the effect of any adjustment that has been done,” Alhaji Abubakari Jabari added.

  • 18.36% proposed electricity tariff ‘shocks’ Consumer Protection Agency

    18.36% proposed electricity tariff ‘shocks’ Consumer Protection Agency

    The Consumer Protection Agency (CPA) have expressed shock over the proposed 18.36% increase in electricity tariffs in Ghana.

    According to CPA, the Public Utilities Regulatory Commission (PURC) failed to engage them on the intended tariff adjustment, describing the move as one-sided decision which cannot be accepted.

    Speaking on the Kumasi-based OTEC 102.9 FM’s morning show Nyansapo on Thursday, May 18, 2023, the Executive Director for CPA, Nana Prempeh Okgyeabuo Aduhene said they are opposed to the increment and thus want further engagements between PURC and the public on the matter.

    The PURC has announced an increment in tariffs for electricity and natural gas by 18.36%.

    According to the Commission, the move is to avert power outages, otherwise known as dumsor which could harm individuals and businesses.

    In a press release sighted by OTEC News, it stated that the review was to maintain the real value of the cost of supply of utility services.

    PURC also blamed the depreciation of the local currency – Cedi against the US Dollar, high inflation, electricity generation mix, and the weighted average cost of natural gas (WACOG) as the factors that influenced the latest increment.

    The Executive Director of CPA however said it was wrong for PURC to single handedly increase tariffs without the input of consumers.

    “I was shocked when i learned about the increase, because we at the CPA, normally engages PURC on sensitive issues such as this before it is finally decided,” he said.

    “As representatives for the public, we believe the PURC ought to have taking the input of stakeholders before coming out with the final percentage”.

    “We will write to the president over this blatant this deliberate attempt by the PURC to sideline CPA on important issues and find lasting solutions to the problem.”

  • Water tariffs to increase June 1

    Water tariffs to increase June 1

    All consumer groups will notice an increase in the cost of water services beginning June 1, 2023.

    This follows a review and approval by the Public Utilities Regulatory Commission (PURC) for water tariffs to go up for the second quarter of 2023.

    “In taking this decision, the commission took cognizance of the cost of electricity, increased volume cost of chemicals for raw water treatment, the Ghana Cedi/US Dollar exchange rate and inflation,” PURC announced in a statement issued on Thursday, May 18.

    “The Commission will continue to monitor the operations of the utility service providers to ensure value for money and quality service delivery,” it added.

    During the same period, PURC has increased tariffs for electricity and natural gas by 18.36% across the board.

    PURC explained that the decision was taken to balance the prevention of extended power outages and their adverse implications on jobs and livelihoods while minimizing the impact of rate increases on consumers.

    The Quarterly Tariff Review Mechanism seeks to track and incorporate changes in key factors used in determining natural gas and electricity tariffs.