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NewsSettling your bills timely will help us upgrade our services - GWCL...


Settling your bills timely will help us upgrade our services – GWCL to consumers

The Communications Manager of the Ghana Water Company Limited (GWCL), Stanley Martey, has urged customers to consistently settle their water bills.

Mr Martey emphasizes the need for resources to address issues with old and deteriorating machinery, which he attributes to the recent water shortages nationwide.

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During an interview on Adom FM’s morning show, Dwaso Nsem, on Tuesday, Martey expressed disappointment in individuals who consume water but neglect to pay their bills.

He highlighted ongoing efforts in revenue mobilization since the previous year, with plans to continue this year, stressing the importance of the funds in resolving water supply challenges.

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Mr Martey conveyed dissatisfaction with consumers exploiting the post-paid system, allowing them to use water without immediate payment, while still demanding uninterrupted services.

He emphasized the unfairness of such practices and urged responsible behavior, stating that defaulting on payment should not be accompanied by expectations of quality services.

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The outdated treatment plants, some exceeding 50 years, struggle to accommodate the increased demand.

He emphasized the financial constraints hindering the construction of new treatment plants to address the rising population’s water needs.

Additionally, Mr Martey explained that water shortages in certain areas of Accra are exacerbated by the growing population.

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