London Drugs stores in Western Canada are still closed today because of a “cybersecurity incident. ” They have been closed for five days in a row.
Around 10 am, which is later than most stores open, the news was told that the company may give an update later in the day. The company has not said when stores will open again.
London Drugs suddenly shut down all their stores in British Columbia, Alberta, Saskatchewan, and Manitoba after finding out about a cyberattack on Sunday.
On Monday, the phone lines to the stores were not working because of an investigation. They were fixed and working again on Wednesday afternoon. The stores have Canada Post offices inside, which are open and working normally. But some of them are only accepting cash payments.
On Tuesday, the store said people’s personal information may have been stolen in the incident, which is different from what they said before. They had initially said they didn’t think anyone’s personal data was affected.
The company will tell people if their personal information was affected once they finish checking, as required by privacy laws.
“Because we know how much our customers and employees in Western Canada have been affected by the store closures, our top goal is to keep working nonstop to get all the stores up and running again,” said Clint Mahlman, the president of London Drugs, in a statement sent on Tuesday and repeated on Wednesday. “We thank everyone for being patient and supporting us during this tough time. We will give more information when we can. ”
London Drugs has over 80 stores in Western Canada.
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