The Electricity Company of Ghana (ECG) is set to implement a spot-billing system to tackle challenges related to over-billing caused by non-reading of customers’ bills, leading to inaccurate estimations.
As per a press statement dated February 2, 2024, ECG outlined that the initiative involves the introduction of a new reading meter, capable of capturing customers’ electricity consumption and seamlessly integrating it into the central ECG database.
This system aims to facilitate instantaneous billing, preventing errors and over payments.
ECG reassured all customers that this approach will effectively address issues related to over billing and inaccurate bill estimations.
Customers are encouraged to collaborate with this initiative to ensure the efficacy of the new system.
