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Wednesday, July 17, 2024
BusinessZoomlion launches digital payment platform to improve customer service

Date:

Zoomlion launches digital payment platform to improve customer service

Zoomlion – Private Services Limited, a prominent waste management company in Sub-Saharan Africa, has introduced a cutting-edge digital payment platform to streamline business transactions with its customers, eliminating the need for cash transactions.

The implementation of these digital payment options is strategically designed to enhance convenience for customers while harnessing the power of technology to deliver improved services tailored to the specific needs of clients across the country.

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Furthermore, the platform’s primary focus is to promote responsible waste management practices within communities in Ghana.

The launch event commenced in Accra, starting at Madina Zongo Junction and proceeding through Atomic Junction, Legon, Okponglo, Shiashie Dzorwulu Junction, Apenkwa, Tesano, Abeka Junction, and eventually reaching Kwame Nkrumah Circle before culminating at Accra Central (AMA office). This initiative marks a significant step forward for Zoomlion in embracing innovation and advancing waste management practices in the region.

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 “To meet the digital drive and agenda, Zoomlion, has therefore, introduced an innovative suite of digital payment solutions tailored to meet the unique needs of modern businesses, whilst addressing the needs of the average customer across the nation”.

“We do this through a bouquet of digital solutions available via, USSD code *857#, Zoomlion Application and Borla Taxi App found on Apple IOS and Google play Store,” he stated.

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Mr. Amoako said the new App will bring ease, convenience and peace of mind to clients and customers who hitherto, had limited avenues for payment.

“For the next few months, both new and existing clients of Zoomlion who use any of our digital platforms to pay for their residential and corporate waste management services in advance will enjoy many benefits including discounts and other added value services (T&Cs Apply)”.

He urged Ghanaians to look out for more alliances with other payment portals and services all in the bid to serve clients better.

As a result of this digitalization drive, new and existing clients of Zoomlion will now enjoy real-time data analytics to track and monitor payments and back, multiple platforms to make payments (Smart Phone, analog, IOS or Android), on-demand waste management services (Terms and conditions apply) and easy and instant access to Zoomlion for complaints, requests, suggestions and feedback.

 The launch of this digital payment services reaffirms Zoomlion’s position as a leader in the end to end integrated environmental sanitation space, committed to providing exceptional services to its clients.

“We will continue the relentless pursuit of innovation, combined with our vast experience in waste management in the country to build a better and cleaner Ghana for our generation and the ones after us,” he maintained.

He said Zoomlion will continue to improve people’s lives and their environment at all cost through the use of environmentally sustainable means.

The Mayor of Accra, Elizabeth Sackey lauded Zoomlion for the initiative and said that Ghana will be a better place if we all welcome the new digital platform form dubbed “twea na yenfa wo borla.”

I’m here today to applaud this exercise by Zoomlion because borla is destroying our society.

This is in line with the ongoing digital agenda,” she stated.

Mrs. Sackey said when she took over as a mayor, the Accra Metropolitan Assembly started an initiative to stop Ghanaians from dumping garbage into drains ‘so pay for us to pick your borla is a laudable idea’.

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