External relations manager at the National Insurance Commission (NIC), Charles Ansong Dankyi, has emphasized the significance of car owners notifying their insurers and the Drivers car and License Authority (DVLA) whenever their vehicles’ colors change.
He claims that if something were to happen to the car, the police investigation would be aided by the update in the vehicle information.
Speaking about this on GhanaWeb TV’s Legal Agenda program, Mr. Dankyi said that the information provided by the owner of the car is kept in the motor insurance database, which also aids in insurance claims.
“Let me emphasize on the colour of the vehicle. Usually, when we go to do the insurance you say my vehicle is this type, this is the MID, the colour. The colour is important because even the police use these to do their own investigation as to whether you Ama, the car that you said you owe, the colour red or white as it is on the MID that is the motor insurance database and when that is done, it is a check,” he said.
“Many at times we change the color of our vehicles and we don’t endorse it through the insurance companies and usually when there is a claim, there are other ways that you can also check you can check on the engine number or you can check on the chassis number of the vehicle as another alternative identity of the vehicle,” he added.
The National Insurance Commission’s external relations manager continued, “But frequently, when they go to the insurance hall, they go with the registration number of the vehicle, the MID, and probably the color so sometimes where you could use chassis or the engine number to justify you may not be in the database. I will thus advise you to notify the DVLA and your insurance when you change the color of the vehicle.
Additionally, he pleaded with claimants to notify the NIC whenever legitimate insurance companies fail to handle their claims.