The Northern Regional Office of the National Health Insurance Authority (NHIA) has announced that the National Health Insurance Scheme (NHIS) mobile application has surpassed 50,000 downloads within its inaugural year.
Claims Processing Centre Director of the Northern Regional NHIA, Mr. Isaac Gideon Akonde, shared this milestone, noting that reaching such a significant number in the first year signifies substantial public interest in the application and the services provided by the Scheme.
He made this known following a float organized by the NHIS as part of its 20th-anniversary celebration, focusing on educating Tamale residents about the processes involved in downloading and utilizing the “MYNHIS” application, available on Google and Apple play stores.
Mr. Akonde highlighted that the application was introduced to enhance accessibility to NHIS services for subscribers, offering essential information about the scheme at their fingertips.
The application details the covered services and medications, serving as a preventive measure against potential exploitation of clients at healthcare facilities.
“People are disadvantaged at hospitals because they do not know what they are entitled to; however, this app has drug and service lists to prevent such cases,” he said.
He further mentioned that the application includes a comprehensive list of healthcare centers with proximity indicators, enabling users to conveniently choose options based on their proximity. Additionally, it features a module for communication with NHIA staff.
Mr. Akonde expressed optimism that the number of downloads would continue to rise, given the extensive public awareness efforts conducted to promote the application.