The Adentan Circuit Court has ordered Bolt Ghana Limited to pay GH¢1.9 million to Justice Noah Adade, a lecturer and CEO of a software solutions firm, for failing to prevent the misuse of his identity by one of its drivers.
Justice Noah Adade, an Information Technology Consultant, had filed a GH¢2 million lawsuit against Bolt, claiming negligence on their part.
He alleged that the company violated the Data Protection Act by utilizing his personal information for a driver without proper verification.
Adade contended that Bolt did not confirm the ownership of the vehicle with registration number GR 2052-22 before allowing its registration.
In his lawsuit, he sought a court order for Bolt to remove his personal data from their database and demanded compensation for the unauthorized use of his information.
He recounted an incident in August 2022 when he booked a ride through the Bolt app, only to be shocked to find his name and image associated with the driver.
When he confronted the actual driver, whom he recognized, the driver apologized.
Adade emphasized that Bolt Ghana Limited had a responsibility to conduct thorough and diligent operations, which it failed to uphold.
Ultimately, the court ruled in favor of Adade, mandating that Bolt compensate him for the damages incurred.