Electricity Company of Ghana (ECG) has launched a project to upgrade outdated electricity meters in the Accra East region to modern Smart MMS-compliant prepaid meters.
Scheduled from September 2 to September 30, 2024, the initiative targets key districts like Makola, Teshie, and Adentan, aiming to replace 250,000 meters.
This move, driven by a directive from the Public Utilities and Regulatory Commission (PURC), seeks to improve service delivery and address revenue losses of over GH¢893 million caused by faulty meters not accurately recording electricity consumption.
“These are meters that have run their due course. They were not working accurately and needed to be replaced. Once the replacement was completed, we expect the situation to stabilise, thereby improving the company’s revenue fortunes,” he is quoted by myjoyonline.com.
William Boateng has highlighted the urgent need to replace outdated meters with new Smart MMS-compliant prepaid meters.
He explained that the old meters were failing to provide accurate readings, which was impacting the company’s revenue and overall stability.
The new prepaid meters are designed to enhance reliability and efficiency. They come with advanced features that allow customers to top up their credits remotely via the ECG Power App or by dialing the short code (*226#).
This upgrade aims to make it easier and more flexible for users to manage their electricity usage.
This meter replacement initiative is part of the ECG’s Loss Reduction Project (LRP), which is focused on minimizing technical and commercial losses while boosting operational efficiency.
ECG has assured customers that any remaining credit on their old meters will be seamlessly transferred to their new smart meters.
Additionally, the replacement process will be conducted at no cost to the customers, and Boateng warned against paying anyone for the meter swap.
Boateng expressed optimism that this upgrade will enhance ECG’s financial performance, despite the current revenue challenges.