The Ghana Water Company Limited (GWCL) plans to pursue legal action against delinquent customers who do not settle their financial obligations by the end of May 2024.
The company intends to publish the names of these customers, along with the amounts owed, in national newspapers.
“We need to take more harsher steps. We are giving customers who are indebted to us up to the middle of May to settle their bills. If they fail to do that, then we will name and shame.”
Mr Martey highlighted that customer indebtedness negatively impacts the company’s operations, hindering its ability to maintain infrastructure, provide uninterrupted services, and expand to serve underserved communities.
“Accumulated debts hinder the company’s ability to sustain its operations efficiently, maintaining existing systems, infrastructure, uninterrupted services, and undertaking expansion projects to provide essential water services to the unserved and underserved communities.”
The total owed by customers is approximately 1.2 billion cedis over a decade.
He warned that GWCL would utilize all available legal avenues to recover outstanding debts.