The Electricity Company of Ghana (ECG) has announced a planned emergency maintenance exercise on the Clou Prepayment Server, which will affect customers using Clou Prepayment meters.
This maintenance is scheduled to begin on Friday, 27th September 2024, at 11:00 pm and is expected to be completed by Sunday, 29th September 2024, at 11:00 pm.
During this period, customers in several districts within the Greater Accra Region, including Afenya, Nungua, Tema North, Tema South, Ablekuma, Bortianor, Korle-Bu, Nsawam, Ashaiman, Amasaman, Kaneshie, and Dansoman, will experience a downtime in their prepayment systems.
ECG has urged affected customers to purchase sufficient credits ahead of the maintenance to cover their electricity needs during the exercise.
The ECG regrets any inconvenience caused by this essential maintenance work and assures the public of a swift and smooth restoration of services once the maintenance is completed.
For further updates and inquiries, customers can stay connected through ECG’s official social media platforms and website.
