The Electricity Company of Ghana (ECG) has announced that it will carry out emergency maintenance on the MBH meters starting this Friday, September 20, 2024. The scheduled works will run from 11:00 pm on Friday through to 11:00 pm on Sunday, September 22, 2024.
The maintenance will affect customers using the MBH meters in Tema, Accra West, and parts of the Eastern Region. According to ECG, the exercise is necessary to ensure the smooth functioning of the MBH meter system and improve service delivery to customers.
In a statement, ECG urged affected customers to prepare for the server downtime by purchasing enough electricity credits in advance.
“All MBH customers are therefore being advised to purchase enough credit that will last for the period of the downtime,” the statement read.
ECG also expressed regret for any inconvenience the planned maintenance may cause, assuring customers that the works are critical for improving service reliability.
The company further advised its cherished customers and the general public to remain informed during this period and make necessary arrangements to avoid disruptions in electricity supply.
For further information or assistance, ECG urged customers to contact its customer service hotlines or visit nearby ECG offices.
