Several international flights departing from Accra have been affected today, Friday, July 19, due to widespread disruptions in the software systems used by airlines.
The issue, which stems from a problem with Microsoft-based computers, has impacted the operations of multiple airlines globally.
United Airlines issued a statement acknowledging that a third-party software outage has affected their computer systems worldwide, including those used in Ghana.
“We are resuming some flights but expect schedule disruptions to continue throughout Friday. We have issued a waiver to make it easier for customers to change their travel plans via United.com or the United app,” the statement read.
The International Air Transport Association (IATA) also addressed the issue, informing travelers that the disruptions are beyond the control of airline companies.
IATA emphasized that measures are being put in place to resolve the situation as quickly as possible.
“Air transport is among the many industries affected by today’s worldwide IT issues with Microsoft and Crowdstrike. We sympathize with travelers who face disruption because of these issues which are outside of airlines’ control, and we thank travelers for their patience while Microsoft and Crowdstrike deploy solutions,” IATA said.
Passengers are advised to check with their airlines for the latest updates and possible changes to their travel plans.