The Accra West region of the Electricity Company of Ghana Ltd. (ECG) has successfully recovered a total of one million, two hundred and seventy-seven thousand kilowatt-hours (kWh) of electric energy from 1,390 customers involved in various forms of illegal activities.
The billed energy amounts to Two million, Three Hundred and Fifteen Thousand, Four Hundred and Twenty-Three Ghana cedis (GH¢2,315,423.00).
These customers were identified during the Company’s ongoing operation ‘Fix the Bill and Pay the Bill,’ launched recently.
The operation, which commenced on Monday, November 6, 2023, and is expected to conclude on December 11, is simultaneously taking place across all of ECG’s operational areas.
The initiative aims to capture consumption readings for all postpaid customers, ensuring accurate billing, fostering customer confidence in the billing process, and promoting timely payment of bills.
In the Accra West region, which has a total customer population of 636,437, there are 59,416 postpaid customers.
The General Manager for ECG Accra West region, Mr. Emmanuel Akinie, highlighted the positive outcomes of the ongoing exercise, noting that the Company is also utilizing this opportunity to audit the integrity of all installed meters and recover debts owed to it.
“Our field staff are actively auditing the integrity of every meter they encounter in the field. We have so far uncovered instances where certain customers have been involved in illegal activities, stealing power and thereby depriving the Company of revenue from the services we are providing,” he said.
He continued by saying that the teams had found other clients whose meters were broken and they were not paying for the electricity they used.
The identified clients were referred to the closest ECG office, where procedures were started to recover the lost income and normalize their association with the company, he said.
Mr. Akinie expressed regret over recent reports of meters being stolen in certain areas and stated that the company was in communication with law enforcement to stop the trend.
“We have reports of some syndicates who are stealing installed meters from customer premises. Together with the police and other agencies, we are on the hunt for such persons and we will do all within our power to bring them to book,” he said.
There are eight district offices in the west of Accra. The districts in question are Nsawam, Korlebu, Kaneshie, Achimota, Amasaman, Bortianor, Dansoman, and Ablekuma.