Fan Milk PLC, the manufacturer of FanYogo, has initiated a recall of specific product batches in response to customer concerns.
Following consumer complaints on social media about the unusual texture of recently purchased FanYogo products, Fan Milk PLC has acknowledged the issue. In a statement, the company attributed the quality problem to a recent change in their starch source and variations in handling.
The affected batches were identified through investigations conducted by the Food Research Institute of the company. While the batches are deemed safe for consumption, Fan Milk PLC is urging customers who come across any of the specified batch numbers in the market to report to the designated Fan Milk depot for a replacement.
Anointed Steve Enterprise, Kumasi
Dapaduk Ventures, Tamale
Eve-Asa Company Limited, Kasoa
Bubbles Ladies Gh. Limites, Spintex
Little Stars Delight, Kwabenya
“We fully acknowledge that these batches do not meet the great product experience we are known for.
Our dedicated team of experts in our laboratories have conducted comprehensive tests on the batches
to investigate the cause of the problem to prevent it from happening again”, the company added in its statement.
Meanwhile, Fan Milk PLC is engaging the regulator, the Food and Drugs Authority, to resolve the matter.
Below is a statement from Fan Milk PLC: