The Driver and Vehicle Licensing Authority (DVLA) and Ghana Post Company Limited have joined forces to introduce a new system for delivering drivers’ licenses directly to clients. This innovative initiative allows license holders to receive their documents at their preferred locations, including their homes, offices, or any other convenient place at a fee of GHS 30.
Speaking at the launch, Chief Executive Officer of DVLA, Kwasi Agyeman Busia revealed that the service was instituted with a customer centric approach hence the flat rate of GHS 30 per delivery across the country.
“For over 20 years, DVLA has provided regulated framework for more effective administration of driver licensing and vehicle registration. The recent growth of the DVLA’s consumer base has made it necessary for the authority to explore and improve means to efficiently deliver driver licenses to our clients,” he said.
The delivery service is part of DVLA’s efforts to contribute to the digitalisation agenda. The service which will be run by the Ghana Post seeks to clear 80,000 uncollected cards, prevent congestion at DVLA offices and increase compliance by clients among others.
Mr. Busia indicated that, “the foundation of our strategic plan pivots on the admixture of people, process and technology. This association with a government institution with core competency in package delivery and nationwide distribution apparatus augmented by digitisation is therefore obvious, needful and necessary”.
Managing Director of Ghana Post Company Limited, Bice Osei-Kuffuor intimated that the country’s Global Positioning System infrastructure is of high quality. He says his outfit is therefore equipped to deliver the task.
“It does not matter where you are in Ghana, DVLA will process the license and Ghana Post will deliver. Fellow Ghanaians, kindly leave that bit of the stress to us and concentrate on other assignments because at a token fee of just ¢30 we shall deliver with speed, efficiency and on time,” he assured.
Both institutions emphasised the need to foster public-public partnerships.