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NewsTelecel, MTN internet services reportedly restored

Date:

Telecel, MTN internet services reportedly restored

MTN and Telecel Internet services have been successfully restored following an undersea cable fault.

The disruption occurred on 16th March 2024 at 12:00 midnight, affecting users’ ability to access various online platforms using MTN or Telecel.

The fault caused unexpected disruptions for MTN and Telecel internet users, impacting individuals and businesses reliant on internet connectivity for communication and commerce. The undersea cables, which are situated on the ocean floor, play a crucial role in transmitting vast amounts of data.

Despite the challenges posed by the undersea cable fault, MTN and Telecel managed to swiftly restore internet services. Their prompt response and efficient restoration efforts helped mitigate the inconvenience experienced by their users.

For those looking to purchase an MTN internet bundle in Ghana, there are several ways to do so.

USSD Code: This is the most common way to buy a bundle. Dial *138# on your phone and follow the prompts:

  • Choose option 1 (“Buy Data Bundle”).
  • Select option 1 (“Buy for yourself”) or 2 (“Buy for others”).
  • Choose your preferred data bundle from the listed options.

MyMTN App: Download the MyMTN App from the Google Play Store or Apple App Store. You can then browse and purchase data bundles directly from the app.

MTN Website: Visit the MTN website https://mtn.com.gh/ and navigate to their bundle offers section. You may be able to purchase bundles directly from the website.

How To Buy Telecel Internet Bundle

Telecel data bundles in Ghana can be purchased through various methods, including the Telecel Play App, using the USSD Menu, using Mobile Money services like MTN Momo or AirtelTigo Money, or purchasing scratch cards with data bundle codes from partnered shops and vendors. 

Contact Details For MTN and Telecel Ghana

MTN

  1. Tel. +233244300000.
  2. Toll Free. Free: 100.
  3. Email. customercare.gh@mtn.

Telecel

Give us a call or send us a message.

Helpline

100

Helpline

050 555 5111

WhatsApp

050 100 0300

Facebook

Telecel Ghana

X

@asktelecelghana

SMS (Mobile Services)

655

SMS (Fixed Services)

755

Email

info@telecel.com.gh

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