The Electricity Company of Ghana’s (ECG) maintenance exercise on its MBH meters begins today.
The maintenance will run for three days, from 11:00 pm tonight, through to 11:00 pm on Sunday, September 22, 2024.
This operation will affect customers using the MBH meters in Tema, Accra West, and parts of the Eastern Region. ECG explained that the maintenance is necessary to ensure the smooth operation of the MBH meter system and to enhance overall service delivery.
In its statement, ECG advised affected customers to plan ahead by purchasing sufficient electricity credits before the maintenance period.
“All MBH customers are therefore being advised to purchase enough credit that will last for the period of the downtime,” ECG urged.
The company expressed its apologies for any inconvenience caused and emphasized that the planned works are essential for improving the reliability of the electricity supply.
ECG also encouraged customers to stay informed and make necessary arrangements to avoid disruptions. For further assistance or information, customers are advised to contact ECG’s customer service hotlines or visit the nearest ECG office.