The National Communications Authority (NCA) has delinked all Surfline SIMs from the Central SIM Database.
The NCA made the announcement on its website on May 31, 2023.
This comes after the Authority noted “with grave” concern inquiries by the public regarding Surfline’s operations and service outage.
The NCA confirmed that it was aware of Surfline’s service outage and had been engaging with the company to offer support to ensure that subscribers involved are protected.
One of the many issues was to address the company’s indebtedness to its Service Providers.
Following the recent development, the NCA has assured its commitment to protecting the interest of Surfline customers and all users of telecommunications services in Ghana.
Currently, subscribers who hitherto had reached the ceiling of 10 individual SIMs with the addition of their Surfline SIMs, will now be able to link additional SIMs to their Ghana Cards.
Source: The Independent Ghana