The Ghana Revenue Authority (GRA) has announced significant changes in its approach to revenue collection, moving away from previous aggressive tactics.
In a recent briefing with the Parliamentary Press Corp in Accra, Deputy Commissioner Daniel Adisi emphasized that the GRA is now prioritizing engagement and education in its interactions with the business community.
He highlighted that effective taxation is a technical process that requires clear and continuous communication.
Adisi assured that the GRA is adopting a more customer-focused approach, aiming to work collaboratively with businesses to enhance understanding and compliance with tax regulations.
He stressed the crucial role of taxes in national development and encouraged businesses to recognize their importance.
“The business community is ready to engage us. Like I did say taxation is a bit technical, so you have to explain, explain and explain, and that is what we are trying to do. Now GRA is customer centric. Please carry this message across and let’s grow together. Because without taxes we can’t grow our nation.
“We go out there to collect loans and other things, it is some country’s citizens that have paid their taxes, we also must endeavor to pay. GRA is ready to educate and use channels like this to reach out there for us to know the importance of the taxation we need to pay,” Daniel Adisi stated.