Ghana Water Limited (GWL) management has announced a significant revenue mobilization initiative targeting outstanding arrears and illegal connections within the Northern and Savannah Regions.
This exercise is set to take place from November 1 to December 31, 2024, with the primary objectives of detecting self-reconnections and eradicating the unauthorized use of in-line booster pumps.
In an official statement, GWL expressed its commitment to informing the public and valued customers about this initiative.
“The management of Ghana Water Limited (GWL) Northern/Savannah Regions, wishes to inform the public and its valued customers that it will embark on a revenue mobilization exercise in the Northern and Savannah Regions from 1st November to 31st December 2024.
“This exercise aims to retrieve all outstanding arrears owed by customers, identify and address illegal connections, detect self-reconnections, and eliminate the unauthorized use of in-line booster pumps,” GWL said in a statement.
To ensure a smooth process, GWL has urged all customers to take immediate action by settling their arrears.
Payments can be made through the official online channels or at designated pay points scattered across the two regions.
This proactive step is essential to avoid any potential service disruptions that may arise from unresolved accounts.
GWL reiterated the importance of compliance and customer cooperation in maintaining a sustainable water supply.
By actively addressing these issues, GWL aims to enhance service delivery and ensure that all customers benefit from the utilities they use.
Read below the statement by GWL
The management of Ghana Water Limited (GWL) Northern/Savannah Regions, wishes to inform the public and its valued customers that it will embark on a revenue mobilization exercise in the Northern and Savannah Regions from 1st November to 31st December 2024.
This exercise aims to retrieve all outstanding arrears owed by customers, identify and address illegal connections, detect self-reconnections, and eliminate the unauthorized use of in-line booster pumps.
Customers are encouraged to settle their arrears promptly through GWL’s official online channels or at any designated pay points across the Northern and Savannah Regions.
Thank you