Northern Area Manager of Ghana Water Company Limited (GWCL), Stephen Amihere Mensah, has revealed that customers in the Northern and Savannah regions are facing a substantial collective debt of GH¢45.5 million due to unpaid water bills.
This outstanding amount pertains exclusively to domestic consumers, as the government has no pending arrears with the company.
Notably, more than GH¢7 million of this total is attributed to arrears from standpipe users.
In light of this situation, GWCL has initiated a revenue mobilisation campaign aimed at recovering these overdue payments.
This effort will be active from November 1 to December 31, 2024, as the company seeks to address the financial challenges posed by these outstanding debts.
“We have to chase our customers for our monies. Because as we speak, the government has paid all arrears that were owed by other institutions.
“Currently, only our domestic customers or residential customers owe GH¢45.5 million, which is only in the northern and Savannah regions.
What is even striking is that standpipes that are supposed to be cash and carry our customers owe us over GH¢7 million.