Armstrong Esaah, Head of Corporate Affairs at the National Service Secretariat (NSS), has commended the organization’s implementation of the NSS Metric App, an online registration system designed to streamline the registration process for prospective service personnel.
He emphasized that since its inception, the app has successfully eliminated over 14,000 ghost names and has greatly simplified the registration process.
Gone are the days when individuals had to endure long queues at NSS district offices. Esaah highlighted the app’s robust security features, including artificial intelligence, which have effectively prevented impersonation attempts and saved the Ghanaian government millions of cedis.
The NSS Metric App was launched during the 2021–2022 service year with the primary objective of expediting the national service registration process and improving the detection of impersonation attempts.
As part of the registration process, individuals are required to complete an NSS form online and then visit district offices, where the app is utilized to scan their faces and match them with their Ghana cards for authentication and validation.
Armstrong Esaah, speaking on Onua FM’s Etifi Nsem Show on Saturday, April 20, praised the Executive Director of the Scheme, Osei Assibey Antwi, and the management for implementing various initiatives at NSS.
He highlighted that Ghana was on the brink of disbursing over GHC112 million in allowances to unqualified individuals three years ago, but the timely intervention of the Metric App by the management averted the situation.
”Without this app, these people would have gone through registration and paid a monthly service allowance, though they may not exist. They were blocked so they could not get the chance to even enter and get registered, he reiterated.
During his conversation with Ekow J.B., Mr. Esaah emphasized the continued robustness and improvement of the NSS Metric App, ensuring that the registration process remains transparent and equitable.
He also mentioned the NSS management’s preparation of partnership agreements to facilitate the deployment of personnel to foreign countries for their national service—a plan he described as ambitious.
Additionally, he expressed hope that the Parliament of Ghana would promptly pass the NSS policy for 2024–2034, which includes a thorough review of the National Service Scheme’s operations.