The Driver and Vehicle Licensing Authority (DVLA) has discontinued the manual registration of vehicles and related services, signaling a shift towards digital processes.
This decision, as stated by the authority, aligns with its objective of eradicating theft and false representation through the adoption of digital services.
In a significant move, the DVLA declared that, moving forward, the Ghana Card will be the exclusive identity verification method accepted for all its services.
“This is necessary to enhance security, ensure traceability, accountability and most importantly improve customer experience to drive productivity”, the statement said.
According to the DVLA, the decision to exclusively accept the Ghana Card for identity verification is in compliance with the National Identity Registration Regulations, 2012 (LI 2111).
These regulations mandate the compulsory use of the National Identity Card for transactions involving identity verification. The scope of this requirement extends to all services that involve applications and approvals within the DVLA.
“Thus henceforth the DVLA shall only accept National Identification Card for identity verification for all its services”, it reiterated.
The statement clarified that the verification shall be conducted in person at any DVLA office or remotely through the mobile app “DVLA verify”, available for download on Google play or Apple Store.
“Registered vehicle owners are also encouraged to visits any DVLA office to authenticate their vehicle record and complete biometric identify verification”.