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BusinessBank of Ghana convenes meeting to address Mobile Money users' concerns

Date:

Bank of Ghana convenes meeting to address Mobile Money users’ concerns

The Bank of Ghana has scheduled a meeting for today, February 6, 2024, which will involve officials from the Ghana Revenue Authority and various stakeholders in the financial sector.

The purpose of the meeting is to tackle concerns raised by mobile money users regarding unauthorized deductions during transactions.

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This initiative comes in response to a significant number of complaints from mobile money users who have experienced deductions beyond the authorized 1.0% levy following the implementation of the Electronic Transfer Levy.

During a media briefing in Parliament on February 5, 2024, Sam George, the Deputy Ranking Member on Parliament’s Communications Committee, expressed these concerns. He urged authorities to promptly address the issue and voiced apprehensions about the implementation structure of the e-levy.

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“I still hold the view that the whole implementation architecture of this e-levy is problematic, and the government needs to sit down and understand what it wants to do and not be in a hurry. President Akufo-Addo told us he is in a hurry but he is in a hurry to fail, and that is exactly what they are achieving,” Sam George remarked.

He revealed information about an imminent meeting that will include the Bank of Ghana, Electronic Money Issuers (EMIs), telecommunications companies, and banks. The purpose of the meeting is to address systemic issues related to the ELMAS system, particularly focusing on the challenge of real-time data uploads.

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He revealed information about an imminent meeting that will include the Bank of Ghana, Electronic Money Issuers (EMIs), telecommunications companies, and banks. The purpose of the meeting is to address systemic issues related to the ELMAS system, particularly focusing on the challenge of real-time data uploads.

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