A ride-hailing service driver has been accused of displaying disruptive and unprofessional behavior towards a group of female passengers.
In a video that has gone viral and was observed by GhanaWeb, the driver of a Kia Morning car is alleged to have discarded a cake owned by the passengers following a dispute over fares.
Recounting the incident in the circulated video, one of the passengers claimed that they had gone out to celebrate a birthday and had requested the services of the driver.
As they approached their destination, the driver declined to continue the journey, citing the poor condition of the road.
According to her account, her group refused to pay the driver in response, insisting that he complete the trip.
However, the driver, angered by their demand, reportedly destroyed their birthday cake on the road.
“Sorry to say but I didn’t know that Bolt drivers in Kumasi are that uncivilised. We took a friend out for her birthday and our return he refused to finish the journey after we got here and insisted that our road is bad. He won’t continue so we should get down. We refused to get down because he had even added extra charge to the amount we ordered the ride. Now he is rather saying he won’t go again and because we refused to pay, he has thrown our cake on the ground,” the lady narrated.
Portions of the video shows the angry driver engaged in a heated confrontation with the passengers, while one of them lamented that the driver had bargained for GHC70 as the fare while the app had charged GHC42.